Housekeeping Team Leader

1 week ago


Ann Arbor, Michigan, United States Graham Hotel Systems Full time
Job Overview

Schedule Details:

  • Full-Time hours
  • Typical Shifts: 9:00 AM - 5:00 PM (Saturday-Sunday), 8:00 AM - 4:00 PM (Monday-Friday)
  • Weekly schedule postings
  • Adherence to attendance policies
  • Regular weekend shifts required

Position Summary: Oversee and evaluate the cleanliness of guest accommodations, turn-down services, communal areas, and service areas; ensure adherence to safety and sanitation regulations while striving for exceptional cleanliness and guest satisfaction.

  • Delegate tasks to team members, considering special requests and focus areas to maintain an efficient housekeeping operation.
  • Distribute supplies to staff at the start of shifts to manage inventory and ensure availability while controlling costs.
  • Document items in the Lost and Found and maintain protocols to guarantee guest satisfaction.
  • Assist with cleaning guest rooms as necessary, which includes using various cleaning tools and agents, changing bed linens, and lifting items weighing up to 50 lbs.
  • Carry out any additional responsibilities as assigned.

Employee Benefits:

  • Complimentary meal provided with each shift, freshly prepared daily
  • Discounted public transportation pass
  • Employee discounts on accommodations and dining
  • Bi-weekly salary payments
  • Accrual of Paid Time Off with each pay period
  • Health Insurance available for employees working an average of 30+ hours per week
  • Dental Insurance available for employees working an average of 30+ hours per week
  • Vision Insurance available for employees working an average of 30+ hours per week
  • Life Insurance available for employees working an average of 30+ hours per week
  • Aflac coverage available for employees working an average of 30+ hours per week
  • 401(k) retirement plan

Qualifications:

  • Must be at least 18 years of age
  • Minimum of 1 year experience in a similar role
  • Proficient in English with effective communication skills for interacting with guests and colleagues
  • Self-motivated individual with a positive attitude
  • Willingness to assist coworkers and contribute to a team environment
  • Ability to maneuver equipment weighing up to 100 lbs.
  • Capability to perform cleaning tasks in various positions and confined spaces
  • Ability to foster and maintain positive working relationships with staff and guests


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