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Team Leader

2 months ago

Ann Arbor, Michigan, United States Sweetwaters Coffee & Tea Full time
Descripción del trabajo
Sweetwaters Coffee & Tea está en búsqueda de Líderes de Turno que disfruten trabajar con personas, liderar un equipo y preparar bebidas de café, espresso y té. Somos una marca de cafetería premium establecida que ha estado operando con éxito durante más de 29 años.

Responsabilidades:
  • Incrementar las ventas a través de una excelente ejecución de productos, servicio al cliente y gestión del equipo.
  • Asegurar que las bebidas de café, té y espresso se preparen de manera correcta y eficiente según los estándares de Sweetwaters.
  • Motivar y guiar al equipo para alcanzar los objetivos de ventas durante cada turno.
  • Capacidad para liderar al equipo en servicio al cliente, capacitación, calidad del producto, comercialización, limpieza y seguridad alimentaria.
  • Proporcionar un servicio al cliente amigable, preciso y eficiente.
  • Ejecutar procedimientos de manejo de efectivo de manera precisa y adecuada.
  • Asegurar que la cafetería esté limpia, organizada y acogedora en todo momento.
  • Mantener y comunicar su conocimiento sobre los cafés, tés y otros productos ofrecidos en Sweetwaters.
  • Apoyar al Gerente General en la preparación y envío de pedidos semanales.
  • Colaborar con el Gerente General en la realización de conteos de inventario mensuales y seguimiento de productos no vendidos.
Requisitos:
  • Experiencia en servicio de alimentos.
  • Experiencia comprobada en ventas.
  • Disfrutar trabajar con personas, ser capaz de realizar múltiples tareas y trabajar en un entorno dinámico y acelerado.
  • Contar con habilidades sólidas de servicio al cliente, ser amigable, preciso y eficiente, disfrutar de las bebidas de café o té y tener pasión por la calidad.
  • Disponibilidad para trabajar los fines de semana.
  • Disponibilidad para trabajar al menos 15 horas a la semana y tener cierta disponibilidad los fines de semana.
  • Disfrutar del trabajo en un ambiente positivo y divertido.
  • Capacidad para levantar y mover hasta 50 lbs.
Educación:
  • Escuela secundaria o equivalente.
Capacitación Ofrecida
Se ofrece capacitación en Gestión General a candidatos calificados.

Compensación y Beneficios
$16.00-$17.00 por hora*
*La tarifa por hora incluye propinas. Mínimo 15 horas por semana.
Las bebidas de café, té y Cold Brews son un beneficio durante los turnos.
Oportunidad de avance profesional en nuestra empresa en crecimiento.