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Customer Service Representative

2 months ago

Destin, Florida, United States Jim Liufau - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Conduct needs-based reviews to educate customers about insurance options and provide personalized recommendations.
  • Develop leads and schedule appointments to identify customer needs and market appropriate products and services.
What We Offer
  • Competitive salary and commission/bonus structure
  • Comprehensive health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Opportunities for growth and advancement
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented with a strong focus on customer satisfaction.
  • Detail-oriented with a ability to multitask.
  • Proactive problem-solving skills.
  • Able to learn computer functions and adapt to new technology.
  • Ability to work in a team environment.