Customer Service Representative

4 weeks ago


San Jose, California, United States PaintSquare Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist in our San Jose commercial paint store. As a key member of our sales team, you will be responsible for providing exceptional customer service, supporting sales efforts, and ensuring a positive customer experience.

Key Responsibilities
  • Provide excellent customer service to wholesale customers in person and over the phone
  • Determine customer needs and present appropriate products and services
  • Ensure accurate sales transactions and maintain accurate work order files and formulas
  • Pull products from the sales floor or warehouse and tint and mix them to customer specifications
  • Stock shelves and set up displays, clean store equipment, and load and unload trucks
  • Assist in making deliveries if necessary
Requirements
  • High school diploma or comparable certification
  • Prior experience in a sales or customer service position preferred
  • Associate Degree or related college courses preferred
  • Customer service skills, including problem solving and handling customer complaints
  • Good written and verbal communication skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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