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Shift Supervisor

2 months ago

Hollywood, Florida, United States Starbucks Full time
Job Description

At Starbucks, we're committed to delivering an exceptional customer experience. As a Shift Supervisor, you'll play a key role in ensuring our stores operate smoothly and efficiently during scheduled shifts.

Key Responsibilities:
  • Lead by Example: Demonstrate a customer-first attitude and set a positive tone for the shift team.
  • Anticipate Customer Needs: Continuously evaluate the store environment and customer feedback to identify opportunities to enhance the customer experience.
  • Develop and Coach Team Members: Provide constructive feedback and coaching to help team members improve their skills and performance.
  • Manage Store Operations: Execute store opening and closing duties, ensure accurate cash handling, and maintain a safe and secure store environment.
  • Deliver Legendary Customer Service: Engage with customers, respond to their needs, and ensure a positive experience.
  • Collaborate with Store Manager: Work closely with the store manager to achieve operational excellence and address any issues that may arise during the shift.

Requirements:

  • 1 year of customer service experience in a retail or restaurant environment.
  • Ability to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
  • Meet store operating policies and standards, including cash handling and store safety and security.