Customer Service Representative

3 weeks ago


Renton, Washington, United States TEKsystems Full time
Job Summary

As a Customer Service Representative at TEKsystems, you will be responsible for providing exceptional roadside assistance to our customers. This role requires strong communication skills, the ability to multitask, and a passion for delivering top-notch customer service.

Key Responsibilities

* Provide roadside assistance to customers in need of emergency support
* Handle truck breakdowns from initial intake to invoice/billing
* Make outbound calls to customers to resolve issues and provide updates
* Use Salesforce to close out cases and track customer interactions

Requirements

* 1+ year of customer service experience
* Computer efficiency and ability to navigate multiple systems
* Excellent communication and multitasking skills

About TEKsystems

We're a team of 80,000 strong, working with over 6,000 clients across North America, Europe, and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. We're an equal opportunity employer and welcome applications from diverse candidates.

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