Service Manager

3 weeks ago


Wisconsin Rapids, Wisconsin, United States Hirewell Full time
Job Title: Service Manager

We are seeking a highly skilled Service Manager to lead our customer-facing Service team. As a key member of our team, you will be responsible for managing the overall performance of the team, providing leadership, and fostering a safe working environment.

Key Responsibilities:
  • Manage the performance of the Service team, including hiring and performance management
  • Provide leadership and guidance to the team to achieve sales, profit, inventory, and payroll goals
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage a budget and deal with operational issues that affect service
  • Perform hands-on support of direct reports, including accompanying service representatives to customer locations and assisting with product delivery
Requirements:
  • High School Diploma/GED; Bachelor's Degree preferred
  • Active driver's license
  • At least 21 years of age
  • Ability to meet the physical requirements of the position
  • Previous management experience and experience in industrial sales or customer service
What We Offer:
  • Comprehensive and competitive medical, dental, and vision benefits
  • Competitive pay
  • 401(k)/Profit Sharing/Employee Stock Ownership Program
  • Disability and Life Insurance Packages
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

We are an EEO/Affirmative Action Employer and make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


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