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Service Manager

1 month ago

Wisconsin Rapids, Wisconsin, United States Hirewell Full time
Service Manager Job Description

We are seeking a skilled Service Manager to lead our customer-facing Service team. As a key member of our team, you will be responsible for hiring and performance management, managing team performance, and providing leadership to foster a safe working environment.

Key Responsibilities:

  • Resolve customer-related issues effectively
  • Train the team on effective sales techniques
  • Perform goodwill of customers at the customer site while maintaining high customer satisfaction
  • Achieve sales, profit, inventory, and payroll goals
  • Manage a budget and deal with operational issues affecting service

Requirements:

  • Meet the physical requirements of the position
  • High School Diploma/GED; Bachelor's Degree preferred
  • Active driver's license
  • At least 21 years of age
  • Provide documentation regarding previous employment

Preferred Qualifications:

  • Management experience
  • Experience in industrial sales or customer service

Benefits:

  • Comprehensive and competitive medical, dental, and vision benefits
  • Competitive pay
  • 401(k)/Profit Sharing/Employee Stock Ownership Program
  • Disability and Life Insurance Packages
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

About Our Company:

We are a publicly held company traded on the Nasdaq Global Select Market and a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. We help over 900,000 businesses of all types and sizes get READY to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe, and looking their best.

Join Our Team:

We are seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners, and limitless career opportunities-these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits, and ongoing career development.