Maintenance Technician III

4 weeks ago


Liberty, North Carolina, United States Corvia Full time
Job Summary

We are seeking a highly skilled Maintenance Technician III to join our team at Corvias. As a key member of our property management portfolio, you will be responsible for performing maintenance-related tasks with subject matter expert proficiency in multiple trades. Your primary focus will be on maintaining properties and common areas in accordance with company standards for overall functionality, cleanliness, and safety.

Key Responsibilities
  • Provide exceptional customer service to residents by responding to maintenance requests in a timely and professional manner.
  • Complete all phases of make-ready/turnover work and troubleshooting according to the turn timeline.
  • Perform maintenance tasks in a safe and efficient manner, adhering to company safety standards and relaying information about potential hazards or warning signs of problems.
  • Effectively train Entry and General level Maintenance Techs in a hands-on setting, emphasizing the importance of customer service and adherence to safety procedures.
  • Properly complete all documentation, such as work orders and timesheets, in accordance with policy guidelines.
  • Maintain community appearance by performing regular playground cleanup, trash pick-up, and other related responsibilities as required.
  • May be called upon to perform grounds and housekeeping responsibilities.
  • Participate in resident events as assigned.
Requirements
  • Minimum 5 years of maintenance experience in multi-family or housing maintenance, construction, or trades.
  • High school diploma or equivalent preferred.
  • Type I and II minimum EPA certification with Type II or Type III / Universal EPA Certification if installation/buildings have chillers.
  • Certification or comparable experience in four or more trades, including HVAC, plumbing, electrical, appliance repair, carpentry, masonry, and building construction.
  • Ability to demonstrate subject matter expert level knowledge of OSHA regulations.
  • Working knowledge of residential maintenance operations, including scheduling work orders or turns.
  • Ability to demonstrate advanced level knowledge and use of tools and equipment for specific trades.
  • Basic computer proficiency, including working knowledge of word processing, spreadsheet, and database applications.
  • Proven history of taking initiative to be productive and efficient while working well in a team-oriented environment focused on collaboration and accountability.
  • Ability to effectively train Level I and Level II maintenance techs in a hands-on setting.
  • Ability to successfully complete assigned online Corvias Classroom courses.
  • Customer-focused with the ability to interact with residents in a professional and courteous manner.
  • Must be available for mandatory after-hours emergency repairs and/or on-call scheduled work rotations.
  • Ability to work irregular hours, including Saturdays or Sundays.
  • Ability to read English and interpret documents and communicate effectively both verbally and in writing.
  • Required to provide and maintain own basic hand and power tools related to work requirements.
  • Valid driver's license required.
  • Use of personal vehicle with mileage reimbursement required.
Competencies

We are looking for a candidate who possesses the following competencies:

  • Customer Focus: Prioritizes and takes action on the needs of both internal and external customers.
  • Teamwork and Collaboration: Capable of working well with others to achieve individual goals, team goals, department goals, and/or organizational goals.
  • Problem Solving and Decision Making: Uses critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions.
  • Resilience: Thrives and grows in a rapidly changing and complex environment.
  • Creativity and Innovation: Thinks beyond traditional models to recognize opportunities and find new and better ways of doing things.
Benefits

As a company striving to be the best place to work, we offer a benefits package that is generous and flexible enough to meet you where you are today and tomorrow. Our benefits include:

  • A choice between two benefit-rich medical, dental, and vision plans.
  • 401(k) with immediate 100% vesting and up to a 4% contribution match.
  • Generous paid time off that increases throughout your career.
  • 12 paid holidays.
  • Paid time off to volunteer.
  • 100% paid life and AD&D insurance.
  • Company-paid short-term and long-term disability coverage.
  • Parental Leave.
  • Military Leave.
  • Flexible Spending Accounts (Health and Dependent Care).
  • Complimentary Employee Assistance Program.
  • Tuition reimbursement to support growth and development.


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