Senior Account Manager

4 weeks ago


Glen Allen, Virginia, United States Towne Family of Companies Full time
About the Role

We are seeking a highly skilled Senior Account Manager to join our Richmond, VA team. As a key member of our commercial lines team, you will be responsible for providing exceptional service to our clients, ensuring timely and accurate policy bindings, and maintaining accurate records in our system.

Key Responsibilities:

  • Assist producers and marketing teams in writing new and renewal accounts
  • Verify policy bindings with insurance companies
  • Billing and binder billing for all policies and renewals
  • Monitor client and policy information in our system
  • Communicate with clients regarding outstanding balances and policy changes
  • Collaborate with customer service representatives to ensure accurate and timely handling of customer requests

Requirements:

  • Active P&C license
  • Minimum 5 years of experience in commercial insurance industry
  • Excellent communication and attention to detail skills
  • Computer skills, including Microsoft Office and Outlook

Bonus Points:

  • Previous experience with Insurance Agency Management software, preferably Applied software Epic
  • Industry designations, such as CIS, ACSR, or CISR

What We Offer:

  • Competitive pay based on experience
  • Excellent growth and advancement opportunities
  • Robust benefits, including health, vision, dental, and Employee Assistance Program
  • Paid time off, including holidays, PTO, sick leave, and bereavement
  • Profit Sharing
  • Continuing education opportunities
  • 401K and Employer Matching
  • Employee discounts
  • Identity theft protection
  • Tuition Reimbursement
  • Paid Training Opportunities
  • Paid Parental Leave
  • Wellness Plan
  • Volunteer Opportunities

About Us:

Towne Insurance is a nationally recognized top insurance and risk management firm specializing in customized insurance solutions for all segments of business clients, families, and individuals. We take pride in serving others, enriching lives, and providing our members exquisite service.



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