Customer Service Representative
1 week ago
We are seeking a highly skilled and detail-oriented individual to join our Service Center team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, processing documentation, and performing administrative tasks to ensure seamless operations.
Key Responsibilities- Provide exceptional customer service to internal and external customers
- Process and manage freight documentation, including manifests and bills of lading
- Perform administrative tasks, such as data entry and record-keeping
- Collaborate with cross-functional teams to resolve customer issues and improve processes
- High school diploma or equivalent required
- 1-2 years of customer service or operations experience preferred
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Why Work with Us?
At FedEx, we value our employees and offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career growth and development.
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