Customer Service Representative

1 week ago


Colorado Springs, Colorado, United States FedEx Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our Service Center team as a Customer Service Representative. In this role, you will be responsible for handling customer inquiries, processing documentation, and performing administrative tasks to ensure seamless operations.

Key Responsibilities
  • Provide exceptional customer service to internal and external customers
  • Process and manage freight documentation, including manifests and bills of lading
  • Perform administrative tasks, such as data entry and record-keeping
  • Collaborate with cross-functional teams to resolve customer issues and improve processes
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service or operations experience preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Why Work with Us?

At FedEx, we value our employees and offer a range of benefits, including competitive pay, comprehensive health insurance, and opportunities for career growth and development.



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