Utility Customer Support Professional

6 days ago


New Orleans, Louisiana, United States Delta Utilities Full time
Serving Our Customers with Excellence

We are looking for a dedicated Utility Customer Support Professional to join our team at Delta Utilities. In this role, you will be responsible for providing exceptional customer service to our customers through various channels.

The ideal candidate will have a strong background in customer service, with the ability to communicate effectively and resolve issues efficiently. This is a full-time position based in New Orleans, Louisiana.

Key Responsibilities:

  • Negotiate and accept payments from delinquent customers, achieving mutually agreed-upon terms and conditions.
  • Manage customer complaints within company guidelines to ensure consistency and high-quality service.

About the Role:

This role requires a high school education or equivalent, as well as one year of customer service, billing, or collections experience. Strong negotiation and communication skills are essential, as is the ability to work in a metrics-driven environment.

Average Salary: $55,000 - $70,000 per year



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