Customer Relations Professional

3 weeks ago


New Orleans, Louisiana, United States Jonathan Stewart - State Farm Agent Full time

Jonathan Stewart - State Farm Agent seeks a skilled Customer Relations Professional to join their team. This role offers a rewarding career with excellent income and growth potential.

About the Role

We are looking for an energetic professional who can help our business grow through value-based conversations and remarkable customer experience. As a Customer Relations Professional, you will provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, resolving customer complaints and concerns in a timely and professional manner.
  • Insurance Education: Use a customer-focused, needs-based review process to educate customers about insurance options, helping them make informed decisions about their insurance needs.
  • Marketing and Sales: Work with the agent to establish and meet marketing goals, developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.
Requirements
  • Sales Experience: At least 1 year of sales experience, preferably in outside sales or inside sales representative, retail sales associate, or telemarketing.
  • Communication Skills: Excellent communication skills, both written and verbal.
  • Licensing: Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).
Benefits
  • Salary: $45,000 - $60,000 per year, depending on experience.
  • Commission/Bonus: Earn additional income through commissions and bonuses.
  • Health Benefits: Comprehensive health benefits, including medical, dental, and vision coverage.
  • Profit Sharing: Participate in profit-sharing program, sharing in the agency's success.
  • Paid Time Off: Enjoy paid vacation and personal/sick days.
About Jonathan Stewart - State Farm Agent

Jonathan Stewart - State Farm Agent is an independent contractor agent, not affiliated with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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