Loss Prevention Customer Support Professional

3 days ago


New Orleans, Louisiana, United States TJX Companies Full time

Role Overview: As a Retail Loss Prevention Customer Service Associate II, you will play a critical role in supporting the District Loss Prevention Manager and Store Management in executing core responsibilities focused on acting as a visual deterrent and providing excellent customer service.

About the Team: Our team is dedicated to creating a safe and secure shopping environment for our customers. We are committed to excellence and strive to maintain the highest standards in all aspects of our business.

Responsibilities and Expectations:

  • Act as a visible presence in stores to deter theft and other loss prevention activities
  • Provide exceptional customer service, responding promptly to customer inquiries and concerns
  • Collaborate with District Loss Prevention Manager and Store Management to identify areas for improvement and implement effective solutions

Requirements and Qualifications:

  • Bachelor's degree in Business Administration, Criminal Justice, or related field
  • Minimum 2 years of experience in retail or security industry
  • Strong communication and interpersonal skills
  • Ability to work independently and collaboratively as part of a team

Salary Range: $55,000 - $65,000 per year, based on location and experience.

Benefits and Perks: Our comprehensive benefits package includes health insurance, retirement savings plan, paid time off, and opportunities for career advancement.



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