Lead Baker

1 week ago


Austin, Texas, United States Whole Foods Market IP, L.P. Full time
Job Summary

We are seeking a highly skilled and experienced Lead Baker to join our team at Whole Foods Market. As a Lead Baker, you will be responsible for leading a team of bakers in the production of high-quality bread and bakery products, ensuring consistency and quality standards are met.

Key Responsibilities
  • Mixes, divides, shapes, proofs, and bakes bread and other bakery products to approved Whole Foods Market specifications.
  • Maintains accurate mix times, temp logs, and production records.
  • Develops, adjusts, and communicates daily production schedules with other bakers and team members.
  • Ensures consistency of daily production in terms of quantity and quality of finished products.
  • Routinely assesses production outcomes to ensure Enterprise scratch bread program quality is maintained.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Models and delivers outstanding customer service.
  • Mentors, coaches, and trains all other bakers on proper execution of relevant bread and bakery programs to maintain consistency and quality standards.
  • Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner, and models suggestive selling techniques.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.
Requirements
  • Thorough product, production, and equipment knowledge for all bakery production items, especially scratch bread.
  • High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
  • Ability to follow a production schedule and prioritize tasks.
  • Ability to follow a recipe.
  • Ability to identify and troubleshoot bread production issues and provide appropriate solutions.
  • Ability to visually examine products and quality for freshness.
  • Basic math skills for recipe conversions and modifications.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • Basic Microsoft Excel skills.
Physical Requirements / Working Conditions

Must be able to lift 50 pounds. In an 8-hour work day: standing/walking 6-8 hours. Hand use: single grasping, fine manipulation, pushing, and pulling. Work requires the following motions: bending, twisting, squatting, and reaching. Exposure to FDA-approved cleaning chemicals. Exposure to temperatures: 90 degrees Fahrenheit. Ability to work in wet and dry conditions. Ability to work a flexible schedule including nights, weekends, and holidays as needed. Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery. May require use of ladders.


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