Customer Engagement Manager
1 month ago
We're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.
About Your RoleIn this role, you'll play a key part in ensuring our stores run smoothly and efficiently. You'll lead a team of retail and pet care associates, providing guidance and support to deliver a safe, clean, and fun environment for our pets and pet parents.
Key Responsibilities- Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.
- Associate Leadership: You'll help lead a team of passionate and dedicated associates who are committed to delivering exceptional customer experiences.
- Overall Retail Initiatives: You'll work closely with our leaders to ensure our stores are always stocked with the latest pet solutions and that our associates have the knowledge and skills they need to provide exceptional customer service.
We're committed to helping you grow and develop your career with us. As a PetSmart team member, you'll have opportunities to:
- Gain experience in different business areas, from store operations to pet care services.
- Develop your leadership skills and take on new challenges.
- Work with a talented and dedicated team who share your passion for delivering exceptional customer experiences.
We're more than just a pet store – we're a community of pet lovers who are dedicated to making a difference in the lives of pets and their owners. Join us and be part of a team that's passionate about delivering exceptional customer experiences and making a positive impact in our communities.
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