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Technical Support Analyst
2 months ago
Position Overview:
We are seeking a dedicated Application Support Specialist to provide exceptional user assistance and support.
Minimum Qualifications:
A minimum of a two-year college degree is acceptable.
Preferred Qualifications:
A Bachelor's degree in Mathematics, a Science-related discipline, or a comparable field; alternatively, four years of relevant experience is required.
Key Responsibilities:
- Deliver prompt and effective user support, addressing straightforward inquiries independently.
- Evaluate and document low-complexity business workflows, along with visualization and information requirements.
- Respond to EMS or user inquiries in a timely and professional manner, escalating issues as necessary.
Compensation:
The hourly wage for this role ranges from $45 to $48 per hour. Various factors may influence starting pay within this range, including geographic location, skills, education, experience, and other qualifications of the successful candidate.
