IT Operations Technical Support Specialist

3 weeks ago


Vacaville, California, United States Wise Auto Group Full time
Job Overview

Wise Auto Group is seeking a highly skilled IT Operations Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring business continuity, and driving innovation in our IT infrastructure.

Key Responsibilities:

  • Provide timely and effective technical support to employees, both remotely and on-site
  • Collaborate with the IT Operations Manager to identify and resolve technical issues
  • Install, configure, and troubleshoot hardware and software
  • Document technical support requests and resolutions
  • Diagnose and repair equipment as needed
  • Provide training and support to end-users on new technology

Requirements:

  • 2+ years of experience in technical support, preferably in an IT operations role
  • A+ and Net+ certification or equivalent
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Valid driver's license and clean driving record

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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