Patient Experience Liaison
6 days ago
We are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.
Key Responsibilities- Patient Encounter Management: Provide positive and effective customer service, collaborate with referring providers and practices, and schedule patients and support the patient encounter.
- Check In / Check Out: Greet and direct patients, families, and visitors, monitor the daily schedule, and coordinate flow with clinicians/supervisor.
- Administrative: Provide routine clerical support as needed.
- A high school level of education required; Bachelor's Degree preferred.
- Required Experience: Internal candidates: Minimum 6 months as a PER; External candidates: Minimum of 6 months relevant healthcare experience.
- The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
- The ability to work with diverse internal and external constituencies.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes.
Experience the benefits of passion and teamwork at Boston Children's Hospital.
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Patient Experience Liaison
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North Dartmouth, United States Boston Children's Hospital Full timePatient Experience Representative IIBoston Children's Hospital is seeking a highly skilled Patient Experience Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and families.Key Responsibilities:Patient Encounter...
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Patient Experience Liaison
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North Dartmouth, United States Boston Children's Hospital Full timeJob SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesPatient Encounter Management: Provide positive and effective customer service,...
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Patient Experience Liaison
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