Patient Experience Liaison

6 days ago


North Dartmouth, United States Boston Children's Hospital Full time
Job Summary

We are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Patient Encounter Management: Provide positive and effective customer service, collaborate with referring providers and practices, and schedule patients and support the patient encounter.
  • Check In / Check Out: Greet and direct patients, families, and visitors, monitor the daily schedule, and coordinate flow with clinicians/supervisor.
  • Administrative: Provide routine clerical support as needed.
Requirements
  • A high school level of education required; Bachelor's Degree preferred.
  • Required Experience: Internal candidates: Minimum 6 months as a PER; External candidates: Minimum of 6 months relevant healthcare experience.
  • The ability to communicate effectively both orally and in writing and provide empathy in difficult interpersonal situations.
  • The ability to work with diverse internal and external constituencies.
What We Offer

Boston Children's Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts, and discounted rates on T-passes.

Experience the benefits of passion and teamwork at Boston Children's Hospital.



  • North Dartmouth, United States Boston Children's Hospital Full time

    Patient Experience Representative IIBoston Children's Hospital is seeking a highly skilled Patient Experience Representative II to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and families.Key Responsibilities:Patient Encounter...


  • North Dartmouth, United States Boston Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Patient Experience Representative II to join our team at Boston Children's Hospital. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesPatient Encounter Management: Provide positive and effective customer service,...


  • North Dartmouth, Dartmouth, MA , USA, United States Boston Children's Hospital Full time

    Job Title: Patient Experience Representative IIBoston Children's Hospital is committed to providing exceptional patient care and a positive experience for our patients and families. We are seeking a highly skilled and compassionate Patient Experience Representative II to join our team.Key Responsibilities:Patient Encounter Management: Provide positive and...


  • North Dartmouth, United States AIS, LLC Full time

    Job Title: Fisheries Liaison OfficerAIS, LLC is a national scientific services firm supporting maritime activities requiring certification of compliance with environmental regulations as well as collecting data for use by Federal, State, Municipal, and other government agencies along the US coastline.Job Summary:We are seeking a Fisheries Liaison Officer to...


  • North Dartmouth, United States AIS, LLC Full time

    Job SummaryAIS, LLC is seeking a highly skilled Marine Liaison Specialist to join our team. As a key member of our offshore operations team, you will be responsible for ensuring the safe and efficient execution of our marine surveys and construction projects.Key ResponsibilitiesMarine Liaison: Serve as the primary point of contact between commercial fishing...


  • North Dartmouth, United States Boston Children's Hospital Full time

    Job Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) 100% onsite and the hours are Mon-Fri. 8:30-5pm. This Patient Experience Representative is 100% in Waltham office and will be responsible for: Patient Encounter Management: Providing positive and effective...


  • North Dartmouth, United States Boston Children's Hospital Full time

    Job Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) 100% onsite and the hours are Mon-Fri. 8:30-5pm. This Patient Experience Representative is 100% in North Dartmouth office and will be responsible for: Patient Encounter Management: Providing positive and...


  • North Dartmouth, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)100% onsite and the hours are Mon-Fri. 8:30-5pm.This Patient Experience Representative is 100% in Waltham office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports...


  • North Dartmouth, United States Boston Children's Hospital Full time

    *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks)100% onsite and the hours are Mon-Fri. 8:30-5pm.This Patient Experience Representative is 100% in North Dartmouth office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that...


  • Concord, North Carolina, United States Sodexo Full time

    About the RoleSodexo is seeking a highly motivated and experienced Patient Experience Manager to join our team at Atrium Health Cabarrus in Concord, NC. As a Patient Experience Manager, you will play a critical role in driving and implementing strategies to enhance the patient dining experience.Key ResponsibilitiesRounds with Patients: Collect detailed data...


  • North Dartmouth, United States AIS, LLC Full time

    Job SummaryAIS, LLC is seeking a highly skilled Fisheries Liaison Officer to join our team. As a key member of our marine conservation team, you will play a critical role in ensuring compliance with environmental regulations and collecting data for use by government agencies.Key ResponsibilitiesMonitor and document commercial fishing activity during offshore...


  • North Andover, Massachusetts, United States Andover Forest Post Acute Care Center Full time

    Job OpportunityWe are seeking a highly skilled Admissions Clinical Liaison to join our team at Andover Forest Post Acute Care Center.Key ResponsibilitiesConduct comprehensive patient intake evaluations to ensure accurate and efficient admissions processing.Collaborate with healthcare professionals to clinically approve admissions and process health insurance...

  • Pharmacy Liaison

    1 month ago


    North Canton, United States Comprehensive Pharmacy Services, LLC Full time

    Pharmacy Liaison Aultman Canton, Ohio CPS Solutions is seeking highly motivated and customer service-oriented pharmacy professionals who want to elevate their career to the next level. We are currently conducting a search for a full time, non-exempt Pharmacy Liaison to join a growing team of colleagues at our customer site, Aultman in Canton, Ohio to provide...

  • Physician Liaison

    2 months ago


    North Charleston, United States OneOncology Full time

    Lowcountry Oncology Associates mission is delivering high-quality and compassionate cancer care in our community, for our community and by oncologist who in live in our community.Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.Job...


  • North Andover, United States Andover Forest Post Acute Care Center Full time

    Job DescriptionJob DescriptionAndover Forest Post Acute Care Center is seeking an experienced Admissions Clinical Liaison to fill a full-time position.The Admissions Clinical Liaison will initiate admission assessments on new patients. You will provide a complete medical assessment including medical history of the patient and ensure that they have completed...

  • Physician Liaison

    5 months ago


    North Richland Hills, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionFYZICAL Therapy & Balance Centers is seeking a full-time Physician Liaison to join our team at our North Richland Hills, TX, location!The Physician Liaison works closely with our clinical team and is a brand ambassador to the community who will call upon local physicians to build a relationship and prospect referral leads to...


  • North Dartmouth, United States Claris Vision Full time

    Job SummaryThe Patient Services Representative plays a vital role in ensuring a seamless patient experience at Claris Vision. This individual will be responsible for greeting patients, preparing administrative work, and facilitating a smooth clinic visit. Key responsibilities include scheduling, insurance verification, collecting fees, and accurate...


  • North Dartmouth, United States Claris Vision Full time

    Job Type Full-timeDescriptionSUMMARY:The Patient Services Representative greets patients and prepares all the administrative work to prepare patient for their clinic visit including, but not limited to scheduling, insurance verification, collection of fees at time of services, complete and accurate documentation in the practice management system, answers...


  • North Dartmouth, United States Claris Vision Full time

    Job SummaryAt Claris Vision, we are seeking a highly organized and detail-oriented Patient Service Representative to join our team. As a key member of our administrative staff, you will be responsible for ensuring a seamless patient experience from registration to departure.Key Responsibilities:Register patients and schedule appointments with accuracy and...


  • North Dartmouth, United States IASIS Healthcare Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at IASIS Healthcare. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key ResponsibilitiesSchedule appointments and manage patient flow to maximize efficiencyManage patient...