Customer Service Representative

1 month ago


Washington, Washington, D.C., United States The UPS Store Full time
Job Overview

The UPS Store is seeking a highly skilled and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our team, you will be responsible for delivering exceptional customer service, processing packages for courier shipment, and operating various equipment and devices.

Key Responsibilities:

  • Provide world-class customer service to all retail customers
  • Process packages for courier shipment and operate copiers, fax machines, and point-of-sale devices
  • Advise customers on products, services, and best-value options
  • Exhibit confidence in industry best practices
  • Maintain a clean, organized, and safe working environment
  • Perform other duties as assigned

Requirements:

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills
  • Prompt, reliable, and responsible
  • Able to lift 50+ pounds
  • Neat, clean, and professional appearance
  • Highly organized and detail oriented

Benefits:

  • Excellent Advancement Opportunities
  • Employee Discounts
  • Direct Deposit
  • Transportation Assistance
  • Clothing Allowance Provided
  • Uniforms Provided

The UPS Store's are independently owned small businesses, and our team members are like family. We share the warmth and passion to grow the business and provide exceptional customer service.



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