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Academic Advising and Student Support Leader

2 months ago

Prescott, Arizona, United States Embry-Riddle Aeronautical University Full time

About the Role:

The Director of Academic Advising and Student Success will lead the development, implementation, and operation of a community of practice for advising at Embry-Riddle Aeronautical University's Prescott, Arizona campus. This role will supervise all professional academic advisors and collaborate with the Assistant Dean of Student Support Services, college deans, the registrar, and department heads to develop student success and retention strategies.

Key Responsibilities:

  • Develop and implement the Appreciative Advising model to frame advising sessions and communicate effectively with students across the campus.
  • Collaborate to develop consistent processes to assist students with registration, course selection, schedule changes, academic planning, college adjustment, and referral to college resources.
  • Collaborate with faculty to monitor student progress and provide outreach to students as needed, suggesting strategies for academic improvement and success.
  • Lead the program for professional development to maintain and enhance relevant advising skills and knowledge.
  • Demonstrate proficiency in using Microsoft products such as Outlook, Word, Excel, PowerPoint.

Administrative Responsibilities:

  • Lead the collaboration with academic advisors from all university Colleges to enhance advising services and implement strategies that further student success.
  • Implement retention efforts.
  • Participate in department meetings and functions as needed.
  • Serve as liaison to Admissions, Registrar, Housing, Cashier's Office, Dean of Students Office, International Student Services, First Year Experience, Study Abroad, and other departments and colleges as necessary.
  • Maintain accurate records, using technology resources.
  • Be the primary liaison for all software implementation initiatives.

About Embry-Riddle Aeronautical University:

Embry-Riddle Aeronautical University is a world-renowned institution dedicated to aviation and aerospace education. With a rich history spanning nearly a century, the university has adapted to the dynamic needs of the industries it supports. The university's commitment to education knows no borders, providing a world-class education online and at approximately 110 locations across the United States, Asia, Europe, and Central and South America.

Qualifications:

  • Minimum of 5-10 years of work experience in Student Support.
  • Bachelor's degree in a STEM subject, psychology, sociology, counseling, communication, education, or other related field.
  • Master's degree in Higher Education, counseling, psychology, STEM subject, or other related field preferred.