Admissions Counselor

As an Admission Advisor at Yavapai College, you will play a vital role in guiding prospective students through the new student checklist, ensuring they receive personalized support and accurate information to make informed decisions about their educational journey.

• Assist students in person and online via student appointments, walk-ins, and phone calls
• Maintain current and accurate demographic data on student records and update records as needed
• Manage Admission, Advising, and General Information phone lines as well as chatbot to assist prospective and current students virtually
• Keep detailed and accurate records of student interactions and progress through the admission process and follow-up actions
• Manage a large caseload of new and transfer community college students
• Assist new, transfer, returning, and personal interest students in a holistic way to move them through from perspective to enrolled students

• Schedule and monitor completion of New Student Checklist
• Offer preliminary career advising services to help students identify their educational and career goals and connect them with relevant resources
• Ensure students are connected with the correct academic advisor based on their academic interests
• Provide general program information for all YC programs
• Work with personal interest and continuing students to navigate registration and educate students on tools and resources
• Review and maintain students moving through New Student Checklist and registering for classes
• Complete outreach on a weekly basis to ensure applicants persist to registered students
• Teach students skills to help cultivate self-direction in order to persist toward goal achievement by coaching students navigating college systems and facilitating access to campus or community resources
• Maintain up-to-date knowledge of college admissions policies, procedures, and programs
• Collaborate with all areas of Yavapai College to support a positive, engaged student experience contributing to improved retention and graduation rates for Yavapai College students
• General cashier duties, including tuition payments and miscellaneous purchases
• Participate in Student Outreach Activities and Student Development Events throughout the year

This is an exciting opportunity to make a meaningful impact on the lives of students and contribute to the success of Yavapai College. If you are passionate about education and student success, we encourage you to apply for this role.