Operations Team Lead
2 days ago
As Operations Team Lead at GetixHealth, you will be responsible for leading a high-performing team to deliver quality and timely service to our clients. This role involves managing team performance, production, and quality, developing and implementing guidelines, policies, procedures, and processes, and ensuring compliance with regulatory, legal, and audit standards.
Key Responsibilities:- Lead a high-performing team to meet performance targets;
- Identify and resolve major issues and service failures;
- Develop and implement guidelines, policies, procedures, and processes;
- Manage team performance, production, and quality;
- Partner with clients to ensure highest quality service;
- Maintain knowledge of healthcare requirements and practices;
- Comply with regulatory, legal, and audit standards;
- Maintain confidentiality of patient demographic, medical, and financial information;
- Ensure individual and team compliance with Federal, State, and local laws and regulations.
- Bachelor's degree from an accredited college or university;
- Two to five years industry experience in medical revenue cycle management required;
- Two to three years' experience in a lead position preferred;
- EPIC experience strongly preferred;
- Proven understanding of medical revenue cycle;
- Demonstrated strong knowledge of relevant Federal, State, and local laws and regulations;
- Commitment to compliance and team compliance;
- Demonstrated leadership ability to build and maintain high-performance teams;
- Excellent verbal, written, and interpersonal communication skills;
- Proven skills in organizing and planning with time management;
- Demonstrated ability to manage multiple projects to successful completion;
- Demonstrated knowledge of HIPAA rules and regulations;
- Good attention to detail with a focus on quality;
- Ability to work collaboratively in a team environment;
- Dependability, cost consciousness, diversity, teamwork, and professionalism.
$100,000 - $130,000 per year, depending on experience.
Work Environment:The work environment is an office location. The position requires dexterity to operate office equipment such as a personal computer, keyboard, mouse, and telephone.
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