Food and Beverage Operations Team Lead

1 day ago


Houston, Texas, United States Marriott Full time
Overview
A career with Marriott Hotels is about creating unforgettable experiences for our guests. Our Food and Beverage Operations Manager plays a vital role in ensuring the highest level of service, quality, and satisfaction. As part of our dynamic team, you will be responsible for supervising daily operations, managing staff, and maintaining exceptional customer relationships.

Salary Range
We offer a competitive salary range of $25.00 to $26.92 per hour, plus bonus opportunities based on individual performance and company goals. Benefits include comprehensive healthcare, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, and many more perks that support your overall well-being.

Job Description
Key responsibilities include:
• Supervising food and beverage/culinary daily operations to ensure guest and employee satisfaction
• Managing day-to-day operations, including ordering supplies, scheduling shifts, and maintaining inventory
• Supporting an effective self-inspection program and reporting any issues or concerns
• Providing exceptional customer service, responding to guest feedback, and resolving any complaints
• Staying up-to-date on brand standards, policies, and procedures to maintain consistency across all departments

Required Skills and Qualifications
To succeed in this role, you should possess:
• A high school diploma or equivalent, with 3 years of experience in the food and beverage industry, or
• A 2-year degree in a related field, such as Hospitality, Business Administration, or Culinary Arts, with 1 year of experience in the industry
• Strong leadership skills, with the ability to motivate and train team members
• Excellent communication and problem-solving skills, with a focus on customer satisfaction
• Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines

Benefits
We care about our employees' well-being and offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We also provide opportunities for professional growth and development, recognizing the value of our team members' contributions to our success.

Others
In joining Marriott Hotels, you become part of a global community dedicated to delivering exceptional hospitality. We believe in fostering a culture of inclusivity, respect, and teamwork, where every associate feels valued and empowered to make a difference.

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