Team Lead
5 days ago
We are seeking an experienced Operations Manager to join our team at SpinXpress, a cutting-edge laundry venture based in Houston, TX. This dynamic role involves leading and motivating a team to deliver exceptional customer experiences while fostering a positive and collaborative work environment.
About the RoleThis is an exciting opportunity for a seasoned professional to drive business growth and success. As an Operations Manager, you will oversee daily operations to ensure efficiency and customer satisfaction, leveraging your experience to drive team performance and growth.
- Main Responsibilities:
- Lead and motivate a team of professionals to achieve operational excellence.
- Oversee daily operations to ensure seamless execution and efficient use of resources.
- Develop and implement strategies to improve productivity, quality, and customer satisfaction.
- Recruit, train, and develop a high-performing team to meet business objectives.
- Monitor and analyze key performance indicators (KPIs) to inform data-driven decision-making.
- Schedule staff effectively to meet and exceed day-to-day operations and maintain optimal customer service levels.
- Handle cash management and transactions accurately.
- Provide oversight and direction to all team members in accordance with SpinXpress policies and task lists.
- Participate in and execute promotional programs.
- Maintain a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.
- Train employees in processing sales and upselling to customers.
- Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.
To succeed in this role, you will need:
- A minimum of 2 years of leadership experience in a similar industry.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills to prioritize tasks and meet deadlines.
- A proven track record of driving business growth and improving operational efficiency.
- A bachelor's degree in Business Administration or a related field.
In return for your expertise, we offer:
- A competitive salary range of $45,000 - $60,000 per year.
- A bonus structure tied to individual and team performance.
- A comprehensive benefits package including health, dental, and vision insurance.
- A 401(k) retirement plan with company match.
- A flexible and dynamic work environment that encourages creativity and innovation.
The estimated annual salary for this role is $55,000, which includes base pay and bonuses.
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