Current jobs related to Order Processing Coordinator - Wixom, Michigan - PTG

  • Procurement Coordinator

    2 weeks ago

    Wixom, Michigan, United States Spectrum Food, Inc. Full time

    Job SummarySpectrum Food, Inc. is seeking a highly organized and detail-oriented Procurement Coordinator to join our team. As a key member of our purchasing department, you will be responsible for managing and developing medium to large-sized customer accounts, ensuring customer satisfaction, and optimizing operational efficiency.Key ResponsibilitiesDevelop...

  • Project Coordinator

    2 weeks ago

    Wixom, Michigan, United States Methods Machine Full time

    Job OverviewMethods Machine Tools, Inc. is seeking a highly skilled Project Manager to oversee the successful execution of machine tool projects from order creation through installation, training, and sign-off. The ideal candidate will possess excellent organizational and planning skills, as well as strong communication and leadership abilities.Key...

  • Project Coordinator

    1 week ago

    Wixom, Michigan, United States Methods Machine Full time

    Job OverviewMethods Machine Tools, Inc. is seeking a highly skilled Project Manager to oversee the successful execution of machine tool projects from order creation to installation, training, and sign-off.Key Responsibilities:Manage project schedules, track progress, and coordinate with cross-functional teams.Create project plans, coordinate with suppliers,...

  • Manufacturing Process Engineer

    2 weeks ago

    Wixom, Michigan, United States Trijicon Full time

    Job Description:As a key member of the Engineering Team, you will contribute to the development and implementation of cost-effective processes and methods in accordance with company quality standards. Your responsibilities will include developing tools, responding to manufacturing issues and concerns, and working with the team to coordinate the manufacturing...

  • Marketing Coordinator

    3 weeks ago

    Wixom, Michigan, United States The Boldt Company Full time

    Job Title: Marketing InternJoin The Boldt Company as a Marketing Intern and contribute to the success of our marketing team. As a key member of our team, you will be responsible for executing marketing strategies, coordinating events, and providing administrative support.Key Responsibilities:Collaborate with the marketing team to develop and execute...

  • Warehouse Operations Manager

    1 month ago

    Wixom, Michigan, United States Allegiance Staffing Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Warehouse Operations Manager to join our team at Allegiance Staffing. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our warehouse, including inventory management, supply chain coordination, and order fulfillment.Key ResponsibilitiesInventory...

  • Fleet Operations Coordinator

    2 weeks ago

    Wixom, Michigan, United States The Auto Club Group Full time

    Fleet Operations CoordinatorAre you detail-oriented and able to multitask in a fast-paced environment? We're seeking a Fleet Operations Coordinator to join our team at The Auto Club Group.Key Responsibilities:Dispatch emergency roadside assistance calls to members and fleet personnelManage calls and take action to resolve service problems or potential...

  • CAD Coordinator

    2 weeks ago

    Wixom, Michigan, United States American Expedition Vehicles Full time

    Job SummaryThe CAD Coordinator will serve as the primary liaison between American Expedition Vehicles (AEV) and Teamcenter, ensuring seamless data exchange and timely releases for customer program gates.Key ResponsibilitiesManage CAD data and drawings in General Motors Teamcenter, including baselining components and creating study files.Perform hard releases...

  • Sales Coordinator

    1 week ago

    Wixom, Michigan, United States C3 Workforce Full time

    Job DescriptionWe are seeking a highly motivated Inside Sales Representative to join our team at C3 Workforce. As a key member of our sales team, you will be responsible for actively seeking out and engaging with current and prospective customers.Key Responsibilities:Point of contact for our customer base by answering the phone, monitoring/answering our...

  • Beverage Industry Account Manager

    2 weeks ago

    Wixom, Michigan, United States Spectrum Food, Inc. Full time

    Job OverviewSpectrum Food, Inc. is seeking a highly skilled Admin-Fulfillment Manager to join our team in the beverage industry.This role will be responsible for managing and developing medium to large-sized customer accounts, ensuring customer satisfaction, and optimizing operational efficiency.Key Responsibilities:Develop and maintain strong relationships...

  • Plumbing Wholesale Customer Service Representative

    1 month ago

    Wixom, Michigan, United States ETNA Supply Full time

    Job Title: Plumbing Wholesale Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Plumbing Wholesale Customer Service Representative to join our team at ETNA Supply. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued customers, creating quotes, and processing...

  • Human Resources Generalist

    2 weeks ago

    Wixom, Michigan, United States Zobility Full time

    Job Summary:Zobility is seeking a highly skilled and experienced Human Resources Coordinator to join our team. The ideal candidate will be responsible for managing various HR functions, including recruitment, employee relations, performance management, benefits administration, and compliance with labor regulations.Key Responsibilities:Coordinate the...

  • Senior CAD Data Coordinator

    20 hours ago

    Wixom, Michigan, United States American Expedition Vehicles Full time

    Job Summary:The CAD Coordinator role at American Expedition Vehicles is a dynamic opportunity for an experienced candidate to showcase their skills in managing CAD data and drawings in General Motors Teamcenter. As the conduit between AEV and Teamcenter, you will be responsible for actively managing data into and out of AEV's development team while executing...

  • CNC Production Manager

    1 month ago

    Wixom, Michigan, United States Qualified Staffing - Livonia Full time

    Job SummaryWe are seeking a highly skilled CNC Supervisor to oversee the daily activities of our production team. As a key member of our operations team, you will be responsible for coordinating production assignments, delegating tasks, and ensuring the smooth operation of our manufacturing processes.Key ResponsibilitiesCoordinate daily production activities...

  • HR Generalist

    2 weeks ago

    Wixom, Michigan, United States zobility Full time

    Job SummaryZobility is seeking a highly skilled and experienced HR Representative to join our team. As an HR Representative, you will be responsible for managing various HR functions, including recruitment, employee relations, performance management, benefits administration, and compliance with labor regulations.Key ResponsibilitiesCoordinate the recruitment...

  • Financial Operations Associate

    2 weeks ago

    Wixom, Michigan, United States Sage Solutions Group Full time

    Job Title: Financial Operations AssociateJob Summary:At Sage Solutions Group, we are seeking an experienced Financial Operations Associate to join our team. The ideal candidate will have a strong background in accounting and financial services, with a focus on accounts payable and receivable. This role will involve processing payments and invoices,...

  • Human Resources Generalist

    1 week ago

    Wixom, Michigan, United States zobility Full time

    Job Summary:We are seeking a highly skilled and experienced Human Resources Generalist to join our team at Zobility. As an HR Generalist, you will be responsible for managing various HR functions, including recruitment, employee relations, performance management, benefits administration, and compliance with labor regulations.Responsibilities:Coordinate the...

  • Warehouse Operations Specialist

    2 weeks ago

    Wixom, Michigan, United States Venteon Full time

    Job Summary:As a Warehouse Associate at Venteon, you will be responsible for managing inventory, processing customer inquiries, and ensuring seamless logistics operations. Key responsibilities include:⁠ ⁠Managing inventory levels and tracking using ERP software (SAP preferred)⁠ ⁠Coordinating with carriers for shipping and customs clearance...

  • Operational Support Coordinator

    2 months ago

    Wixom, Michigan, United States TopBuild Full time

    About Your Future with TopBuild Are you seeking a career with a leading company that shapes the future of energy-efficient insulation and building materials? Do you value being part of an organization recognized as a "Great Place to Work"? Look no further. At TopBuild, you will join a diverse and inclusive team that embodies our principles of integrity and...

  • Financial Operations Associate

    2 weeks ago

    Wixom, Michigan, United States Sage Solutions Group Full time

    Accounts Payable/Receivable AssociateFirebolt Group, a rapidly growing leader in brand illumination, is seeking an experienced AP/AR Associate to handle two new entities, Imageseller and Retail Aware, assisting with Firebolt Group as well.ResponsibilitiesProcess payments and invoices, ensuring accuracy and adherence to company policies and...

Order Processing Coordinator

2 months ago

Wixom, Michigan, United States PTG Full time

Overview

The Client Order Management Specialist plays a crucial role in overseeing and executing client portal requests, order entries, and updates regarding equipment orders. This position requires proficiency in PTG's ERP system, Q360, and Service Channel platforms to guarantee prompt order handling, precise tracking, and efficient communication with both external clients and internal teams.

Key Responsibilities

  • Service Channel Oversight:

-- Monitor and address client service channel requests within a 24-48 hour timeframe.

-- Diagnose and resolve issues as necessary or escalate to appropriate internal resources.

-- Update request statuses and maintain communication with the requesting party, typically support services, via email.

  • Order Management:

-- Input new orders and requests into Q360, ensuring accurate data entry and referencing the client's specific store details.

-- Utilize Service Channel request numbers as purchase order identifiers in Q360, ensuring orders are prefixed with R-XXXXXXXXX for differentiation.

-- Process orders through Q360, encompassing confirmation, authorization, submission, and approval stages while ensuring the ship-release date is accurately entered for the next business day.

-- Oversee orders in the shipping queue and collaborate with the warehouse to ensure timely fulfillment.

  • Status Monitoring and Reporting:

-- Track outstanding requests and update their statuses in Service Channel.

-- Generate reports from Q360 and Service Channel, cross-referencing tracking numbers and updating request statuses as needed.

-- Manage special cases requiring approval or disapproval from the client's team and provide daily updates to the client with necessary information.

  • Inventory and Warranty Oversight:

-- Monitor client inventory levels and notify the team of potential backorder situations.

-- Process warranty claims for equipment within the warranty period through the Purchasing Request system, coordinating with the RMA department for warranty processing and addressing vendor portal requests.

-- Collaborate with the purchasing team to track inventory and ensure adequate stock levels.

  • Invoicing Support:

-- Assist in the monthly invoicing process for clients by extracting all relevant orders from Q360 with purchase order numbers beginning with R for the Accounting department.

  • Additional Responsibilities:

-- Ensure all open requests are resolved or closed within a 30-day period if there has been no response from the client.

-- Conduct routine cross-referencing and updates as necessary.

-- Generate and provide reporting as required.

  • Other duties as assigned.

Qualifications

  • Proven experience in order management and ticket handling, preferably in a similar industry.
  • Exceptional written and verbal communication skills.
  • Ability to manage multiple priorities and effectively meet deadlines.
  • Strong computer proficiency, including Internet, Excel/Word/Outlook; familiarity with Q360 and Service Channel is a plus.
  • High level of accuracy and attention to detail in data entry and ticket management.
  • Familiarity with inventory management and reporting tools is advantageous.