Patient Service Representative

1 week ago


Boca Raton, Florida, United States RAYUS Radiology Full time
Job Title: Patient Service Representative

RAYUS Radiology is seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in providing exceptional patient-centered services, ensuring quality assurance, and delivering outstanding customer service.

Key Responsibilities:
  • Front Desk Operations: Serve as the initial point of contact for patients and visitors, creating a positive and legendary patient experience.
  • Patient Registration: Timely registration of patient arrivals, validating demographic information, and collecting out-of-pocket payments.
  • Communication: Inform patients about delays and wait times, and follow up to ensure their inquiries or complaints are satisfactorily resolved.
  • Medical Records: Ensure quality assurance of health records, verifying completeness, accuracy, and proper entry into computer systems.
  • Tech Support: Monitor modality schedules, greet and escort patients, and assist technologists with patient preparation and flow.

Requirements:

  • Proficient in EHR software and hardware.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

What We Offer:

  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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