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Customer Service Representative

2 months ago

Boca Raton, Florida, United States Conduent State & Local Solutions, Inc Full time
Customer Service Representative

Conduent State & Local Solutions, Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat, providing accurate and timely resolutions.
  • Utilize knowledge management systems to research and resolve customer issues.
  • Process transactions and maintain accurate records.
  • Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong customer service skills and a passion for delivering exceptional service.
What We Offer:
  • Competitive hourly rate of $14.50 per hour.
  • Opportunity to work in a dynamic and growing organization.
  • Comprehensive training and development program.
  • Collaborative and supportive team environment.

At Conduent State & Local Solutions, Inc, we are committed to providing our employees with a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.