Unarmed Security Officer

2 weeks ago


Milton, Massachusetts, United States Windwalker Group Full time

Join Our Team as an Unarmed Security Officer

Windwalker Group is on the lookout for motivated, enthusiastic, and proactive individuals with outstanding customer service abilities to become part of our dedicated team of Unarmed Security Officers.

We provide competitive compensation, comprehensive benefits, and opportunities for career advancement for those who demonstrate commitment and drive. The training and experience gained in this role can pave the way for future careers in law enforcement and civil service sectors.

Position Overview: The Unarmed Security Officer is essential in ensuring the safety and security of our facilities by monitoring access points, assisting visitors, and managing communication activities. This role demands a vigilant and adaptable individual who can thrive in a dynamic environment.

Key Responsibilities:

  1. Access Control:
    • Oversee entry points, including the main entrance, to confirm that only authorized individuals and vehicles gain access.
    • Authenticate identification and credentials of those entering the premises.
    • Implement security measures and protocols to deter unauthorized access or suspicious behavior.
    • React swiftly to alarms or emergency signals, following established procedures.
  2. Visitor Support:
    • Welcome guests, clients, and vendors warmly, providing necessary assistance and directions.
    • Issue visitor identification passes and ensure adherence to visitor management guidelines.
    • Respond to inquiries and offer information regarding facility services, events, or operational procedures.
  3. Communication Duties:
    • Utilize communication devices, such as two-way radios or telephones, to coordinate security personnel or emergency responders.
    • Receive and convey messages, requests for assistance, or incident reports clearly and accurately.
    • Collaborate with on-site and remote personnel to ensure prompt responses to incidents or emergencies.
    • Maintain precise records of communication activities, including logs of calls, responses, and resolutions.
  4. Emergency Preparedness:
    • Assist in executing emergency response protocols, including evacuations, lockdowns, or medical situations.
    • Support emergency service teams by directing them to incident locations or granting access to restricted areas.
Qualifications and Skills:
  • High school diploma or equivalent; additional training in security or law enforcement is advantageous.
  • Demonstrated experience in security, dispatching, or a related field.
  • Exceptional communication and interpersonal skills.
  • Ability to maintain composure and focus under pressure.
  • Strong attention to detail and keen observational skills.
  • Proficient in using communication tools and computer systems.
  • Familiarity with security protocols, emergency response strategies, and relevant laws and regulations.
  • Physical fitness and capability to stand or patrol for extended durations.
About Windwalker Group:

Windwalker Group is a distinguished, Minority Owned 8(a) small business with over 25 years of experience in empowering our clients to be ready for growth and success. We specialize in physical and cybersecurity solutions that protect and prepare our clients.

We also offer tailored learning and training solutions that meet our clients' specific needs. Our professional services assist clients in achieving various business objectives and enhancing their workforce. We provide project management and consulting services that guide client initiatives to success. Our high-quality multimedia and web solutions help visualize and communicate our clients' visions. Additionally, we deliver technology support and guidance that optimizes our clients' capabilities.

In essence, we offer a comprehensive portfolio of solutions to ensure your organization is equipped to thrive.

Windwalker exists to maximize opportunities for individuals and organizations to ACHIEVE THEIR FULLEST POTENTIAL by delivering expert services and innovative solutions across multiple business sectors.

Protection & Preparedness: SECURE YOUR POTENTIAL

Windwalker provides exceptional service in building security design, concierge services, security personnel, access control, and cybersecurity. Our People First culture gives us a competitive advantage in meeting our partner organizations' needs.
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