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Security Officer

2 months ago

Milton, Massachusetts, United States Windwalker Group Full time
Job Summary

Windwalker Group is seeking a highly skilled and experienced Security Officer to join our team. As a Security Officer, you will play a vital role in maintaining the security and safety of our premises by monitoring access, providing assistance to visitors, and coordinating dispatching activities.

Key Responsibilities:
  • Gate Security:
    • Monitor access points, including the front gate, to ensure only authorized personnel and vehicles enter the premises.
    • Verify identification and credentials of incoming individuals and vehicles.
    • Enforce security protocols and procedures to prevent unauthorized access or suspicious activities.
    • Respond promptly to alarms or distress calls and take appropriate action as per protocol.
  • Visitor Assistance:
    • Greet visitors, guests, and vendors courteously and provide them with necessary assistance and directions.
    • Issue visitor passes and ensure compliance with visitor management policies.
    • Address inquiries and provide information regarding facility amenities, events, or procedures.
  • Dispatching Duties:
    • Operate communication equipment, such as two-way radios or telephones, to dispatch security personnel or emergency services.
    • Receive and relay messages, requests for assistance, or incident reports in a clear and concise manner.
    • Coordinate with on-site and off-site personnel to ensure timely response to incidents or emergencies.
    • Maintain accurate records of dispatch activities, including logs of calls, responses, and resolutions.
  • Emergency Response:
    • Assist in emergency response procedures, including evacuations, lockdowns, or medical emergencies.
    • Provide support to emergency services personnel, such as guiding them to the location of incidents or providing access to restricted areas.
Requirements:
  • High school diploma or equivalent; additional training in security or law enforcement preferred.
  • Proven experience in security, dispatching, or related field.
  • Excellent communication and interpersonal skills.
  • Ability to remain calm and composed under pressure.
  • Strong attention to detail and observation skills.
  • Proficiency in using communication equipment and computer systems.
  • Knowledge of security protocols, emergency response procedures, and applicable laws and regulations.
  • Physical fitness and ability to stand or patrol for extended periods.