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Automotive Repair Center Manager

2 months ago

Manchester, New Hampshire, United States AAMCO Transmissions and Total Car Care Full time
Job Overview

Position: Automotive Service Manager

Company Overview:

AAMCO Transmissions and Total Car Care stands as a frontrunner in the automotive repair sector, boasting over 500 retail locations across the United States. Our objective is to establish ourselves as the most reliable name in automotive services by providing outstanding service, upholding the highest quality standards, and consistently surpassing customer expectations. We prioritize honest, dependable, and thorough solutions for all automotive requirements, nurturing enduring relationships founded on integrity and expertise.

Role Summary:

The Automotive Service Manager is a dynamic professional who exemplifies leadership while also being a collaborative team member. This role encompasses various responsibilities, including overseeing daily operations, driving sales, engaging with customers, fostering client relationships, managing the technical team, and ensuring compliance with AAMCO policies and procedures.

Key Responsibilities:

  • This role demands a strong work ethic and dedication
  • Oversee incoming leads and monitor customer satisfaction metrics
  • Generate new leads and successfully close sales
  • Welcome customers and recommend appropriate services
  • Supervise technician workflow and track the progress of vehicle repairs
  • Manage parts ordering and inventory control
  • Ensure exceptional customer service and quality assurance across all business operations and outputs

Compensation and Benefits:

  • Competitive annual salary ranging from $60,000 to $70,000 plus commission
  • Comprehensive medical, dental, and vision insurance, along with a 401k plan
  • Standard daytime working hours
  • Opportunities for professional growth and advancement

Qualifications:

  • At least 2-3 years of sales experience or equivalent operational experience with a proven success record
  • Strong motivation to achieve results
  • Proven ability to lead and inspire a team
  • Excellent closing skills in sales interactions
  • Commitment to exceptional customer service and relationship development
  • Proficient communication and interpersonal skills at a consistently high level
  • Ability to manage multiple tasks effectively in a fast-paced environment
  • Coachable, honest, and results-oriented team player
  • Valid driver's license required

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