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Honda Automotive Service Advisor

1 month ago

Manchester, New Hampshire, United States AutoFair Automotive Full time
Service Advisor - Honda

We are seeking a highly motivated and organized Service Advisor to join our team at AutoFair Honda. As a Service Advisor, you will play a critical role in ensuring our customers have an exceptional ownership experience.

Responsibilities:
  • Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
  • Work closely with our technicians to diagnose and repair vehicles in a timely and efficient manner.
  • Manage and maintain accurate records of customer interactions, including service history and warranty information.
  • Collaborate with our sales team to ensure seamless communication and a positive customer experience.
  • Stay up-to-date on manufacturer training and certifications to ensure expertise in Honda products.
  • Participate in ongoing training and development to improve skills and knowledge.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 2 years of experience in a service advisor or related role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Valid driver's license and clean driving record.
Benefits:
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for career growth and advancement.

AutoFair Automotive Group is a rapidly-expanding dealer group with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.