Campus Ambassador Position

3 weeks ago


Atlanta, Georgia, United States Georgia State University Full time
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Campus Ambassador. This role will provide support to the Parking and Transportation Unit at Georgia State University, ensuring a high-quality customer experience and the smooth operation of the parking facility.

Key Responsibilities:
  • Provide exceptional customer service to students, faculty, and staff, responding to inquiries and resolving issues in a timely and professional manner.
  • Monitor and control traffic at the entrance and exits of assigned areas, ensuring a safe and efficient flow of vehicles.
  • Perform minor repairs and maintenance tasks as needed, notifying the manager immediately of any issues.
  • Assist with general maintenance tasks, including debris cleanup and trash removal.
  • Issue citations and warnings for non-compliance with parking regulations, using a computerized handheld device or manual tickets.
  • Maintain accurate records and reports, including daily, weekly, and monthly checklists.
  • Perform other duties as assigned by the manager.

Requirements:
  • Bachelor's degree or equivalent combination of education and experience.
  • Excellent customer service and communication skills.
  • Able to stand and walk for extended periods, with the ability to lift up to 30 pounds.
  • Must be able to work outside in all elements, including heat, rain, snow, and cold.
  • Knowledge of laws, rules, regulations, and policies related to parking and transportation.
  • Ability to work effectively in a fast-paced, changing environment.
  • Valid state-issued driver's license required.

What We Offer:
  • Competitive salary range: $31,200 - $41,832.
  • Full-time benefits-eligible position.
  • Opportunities for professional development and growth.
  • A dynamic and inclusive work environment.

How to Apply: To be considered for this position, please submit a complete and accurate GSU application, along with a resume. Georgia State University is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, gender, veteran status, or disability.
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