Leasing Consultant
4 weeks ago
Tricon Residential is a leading owner and operator of single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. We are seeking a highly motivated Leasing Consultant - Brand Ambassador to join our team.
Job Summary:The Leasing Consultant - Brand Ambassador serves as a brand ambassador for Tricon and plays a pivotal role in driving leasing activity in the market. They are tasked with building relationships with prospects to help them find suitable future homes for themselves and their families.
Key Responsibilities:- Create positive and influential relationships with assigned prospects, real estate agents, and brokers in a courteous and professional manner, prioritizing customer service above all else.
- Meet and/or exceed all monthly goals.
- Responsible for all leasing functions, pre-qualifying applicants, and gathering complete applications.
- Responsible for all aspects of lead management within Tricon's CRM Program, including appointment confirmation, follow-up, and documentation, scheduling modifications, and organization.
- Management of individual MLS account activity related to marketing product and managing advertised specials, as needed.
- Develops relationships with local community and is the brand ambassador for the company.
- Conduct property inspections on aged homes in marketing to confirm quality assurance for prospect tours, as needed.
- Perform Occupancy Checks, assist with inspections, post notices, as needed.
- Attend weekly mandatory sales meeting with manager to discuss lead management updates, property inspection updates, interior/exterior recommendations, and/or challenges related to leasing.
- Support Leasing Manager to monitor Tricon and all other necessary websites to ensure accurate pricing, list of amenities, and photos are present on all available homes.
- Stay abreast of all market conditions and trends.
- Working knowledge of state Multiple Listing Service (MLS) where license applicable.
- Knowledge of Yardi preferred.
- Must possess excellent customer service skills, a strong background in organizational skills, and attention to detail.
- Basic financial acumen with ability to use mobile office electronic tools.
- Possess the ability to work within a team-structured environment in efforts to meet both individual and specified team goals.
- Ability to effectively reflect company core values throughout interaction with internal and external customers.
- High School Diploma or GED.
- ACTIVE REAL ESTATE LICENSE required - As a Tricon employee, you would be required to hang your license and will not be permitted to practice Real Estate while employed. Exceptions to this will only be considered in rare circumstances and with prior approval.
- Licensed driver with insured vehicle.
- Prior property management experience, preferably in single-family residences.
- Familiarity with Microsoft Excel is a plus.
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