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Windows Workstation Engineer

1 month ago

Reston, Virginia, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-a Full time

Job Title: Windows Workstation Engineer

Location: Remote

Contract Duration: 12+ Months

Requirements:

We are seeking a skilled Windows Workstation Engineer to join our team. The ideal candidate will have experience in OS imaging, OS security hardening, maintenance, and deployment.

The successful candidate will be responsible for assessing vendor vulnerability updates for specific hardware and software, as well as knowledge of Active Directory design and Group Policy administration.

Key responsibilities include:

  • Proactive monitoring of a production Microsoft infrastructure environment to ensure continued availability of systems and services.
  • Providing support for the resolution of escalated application, operating system, deployment, and hardware issues in a compliance environment.
  • Creating customized software feature installations for specific applications.
  • Documenting installation, configuration, and work procedures.
  • Participating in multiple projects in a fast-paced environment.
  • Supporting and monitoring highly available solutions.
  • Completing maintenance and support actions for Microsoft technologies.
  • Developing processes to increase efficiency and automate regular maintenance of support actions.
  • Identifying and resolving problems with the production Microsoft environment.
  • Assisting the Infrastructure team with testing and implementation of new software releases.
  • System backup and restore.
  • Providing on-call support.

Qualifications:

The ideal candidate will have:

  • Knowledge of Windows Workstation operating systems.
  • Knowledge of core Infrastructure services and functions (DNS, DHCP, LDAP, etc.).
  • Experience in an IT role focusing on relevant Microsoft technologies.
  • Experience with Enterprise Monitoring technologies.
  • Experience with various software deployment methodologies.
  • Proficient with system performance measuring and monitoring.
  • Strong understanding of networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP, WINS).
  • Experience in working with formal Patch Management and Change Control Systems.
  • 2 or 4 year degree required.
  • 2 to 5 years demonstrated experience supporting a Microsoft SCCM environment including building, troubleshooting, and patching.
  • Experience working within a compliance regulated environment a plus.
  • Able to work non-standard business hours periodically.
  • Excellent communication skills, both written and oral.
  • Highly motivated self-starter with the ability to work independently.
  • Ability to solve problems involving remote and elusive symptoms often spanning multiple environments in a business area.
  • Ability to be a team player; flexible, friendly, congenial, and enthusiastic, willingness to do whatever it takes to complete assignments on time with quality.
  • Solid teamwork and interpersonal skills; ability to work well on cross-functional project teams and foster team commitments to tasks.
  • Demonstrated ability to quickly grasp new concepts, both technical and business related, and utilize as needed.
  • Demonstrated ability to effectively manage multiple tasks at a given time.
  • Excellent analytical and organizational skills with strict attention to detail.
  • Creativity in proactively developing approaches to problems and recommending actions to management or implementing the recommendations.