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Child Welfare Intake Coordinator
2 months ago
Organization Overview:
The International Rescue Committee (IRC) is dedicated to addressing the most severe humanitarian emergencies across the globe. Our mission is to restore health, safety, education, economic stability, and empowerment to individuals affected by conflict and disaster. Established in 1933 at the urging of Albert Einstein, the IRC operates in over 50 countries and more than 25 U.S. cities, striving to help individuals survive, regain control of their futures, and fortify their communities. As a prominent humanitarian organization, IRC staff make a significant impact by restoring safety, dignity, and hope to millions.
Position Overview:
The Intake Specialist is a full-time role that plays a crucial part in IRC's Home Study and Post Release Services (HSPRS) for Unaccompanied Children (UC). This position will primarily focus on managing intakes and performing data entry to ensure compliance with funder requirements and maintain case targets.
Scope of Responsibilities:
- Execute all tasks related to the acceptance of referrals within the UC portal system.
- Assess Post Release Services case referrals as Level 1 or Level 2 based on established program parameters, including screening for victimization indicators such as domestic violence, sexual violence, and human trafficking.
- Collaborate with Regional Coordinators, Supervisors, and Case Managers to determine capacity for Level 1 and Level 2 cases prior to intake and acceptance.
- Gather necessary intake level data from the UC Portal for entry into IRC's ETO database.
- Conduct moderate to high volumes of data entry in IRC's ETO database.
- Inform relevant stakeholders of case acceptances, including Case Managers, Supervisors, Regional Coordinators, and UC shelters.
- Prepare a weekly capacity report to ensure the program meets its case acceptance goals set by the funder.
- Work alongside the Assistant Director to identify and address deficiencies in the intake process, providing recommendations as needed.
- Assist in the development and delivery of training related to the intake process and levels of Post Release Services.
- Facilitate the transfer of cases internally at IRC and to other PRS providers.
- Perform additional duties as assigned.
Qualifications:
Education: A High School diploma is required; a Bachelor's degree in social work or a related field is preferred.
Experience:
- A minimum of 2 years of relevant professional experience in human services is strongly preferred.
- Experience working with refugee and/or immigrant populations is highly desirable.
Skills and Competencies:
- Exceptional relationship-building, diplomacy, and networking abilities; capacity to cultivate effective internal and external relationships.
- Proven success in working and communicating effectively within a multicultural environment.
- Self-motivated with strong problem-solving skills, adept at multitasking, prioritizing responsibilities, and managing time efficiently.
- Meticulous attention to detail and accuracy in work output.
- Fluency in English, both spoken and written.
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and the ability to utilize the internet and other digital tools for data entry, research, and problem-solving.
- Must successfully pass a background check, including FBI fingerprints and Child Abuse and Neglect checks.
Work Environment:
- Remote work environment.
- May require occasional weekend and/or evening work.
Compensation and Benefits:
The IRC offers a competitive compensation package, including a comprehensive set of benefits for U.S.-based employees. Benefits include sick leave, a 403b retirement savings plan with matching contributions, an Employee Assistance Program, paid holidays, paid time off, and various insurance options. Part-time employees are eligible for a proportionate amount of paid time off. The IRC is committed to creating a diverse and inclusive workplace, providing reasonable accommodations for individuals with disabilities.
Commitment to Professional Conduct: The IRC and its employees are expected to adhere to the values and principles outlined in the IRC Way - our Code of Conduct, which emphasizes Integrity, Service, Accountability, and Equality.
