Desktop Support Specialist

4 weeks ago


Rose City, Michigan, United States US Tech Solutions Full time
Job Summary

This Desktop Support Specialist role will focus on providing technical support for client operating systems, including Windows 10, and participating in the OKC Imaging Lab initiatives. The successful candidate will work in a group environment to identify, troubleshoot, and resolve customer issues, building and configuring Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, and various stand-alone applications.

Key Responsibilities
  • Provide technical support for client operating systems, including Windows 10
  • Participate in the OKC Imaging Lab initiatives
  • Build and configure Dell and Lenovo laptops and desktops with Microsoft Windows 10, Outlook 365, and various stand-alone applications
  • Work in a group environment to identify, troubleshoot, and resolve customer issues
Requirements
  • 2+ years of experience in deskside support, building and configuring Windows units for internal customers
  • A+ and hardware troubleshooting skills

About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide variety of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit our website.



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