Brand CRM Engagement Manager

4 days ago


Lake Forest, Illinois, United States US Tech Solutions Full time

As a Brand CRM Engagement Manager at US Tech Solutions, you will be responsible for overseeing the day-to-day management of medium-high complex brand CRM engagements. This includes developing project plans, creating status reports, conducting weekly status meetings, and communicating with stakeholders to ensure on-time and flawless execution of brand CRM programs.

Key responsibilities include:

  • Developing project plans and timelines
  • Creating status reports and presenting to stakeholders
  • Conducting weekly status meetings and communicating with stakeholders
  • Proactively managing workload and identifying opportunities for improvement
  • Partnering with cross-functional teams to create processes and document metadata

Requirements include:

  • Bachelor's Degree in Business or Marketing or equivalent experience
  • 3-5 years of experience in Database Marketing, CRM, Email, Digital, Direct Mail, and 1:1 marketing
  • Minimum of 3 years of hands-on work experience in client service, account or response management discipline
  • Digital marketing or interactive agency experience is a plus

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to providing our clients with the best possible service and support.


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