Insurance Customer Service Representative

4 days ago


Colorado Springs, Colorado, United States Kendra Gries - State Farm Agent Full time
Customer Service Representative - Insurance Industry

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our insurance office, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance options.

Responsibilities:
  • Provide prompt and accurate customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Maintain a strong work ethic with a total commitment to success each and every day.
Requirements:
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal, and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Self-motivated.
  • Proactive in problem solving.
Compensation:

$36,000.00 - $45,000.00 per year.

About Our Agency

Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work.

We are a team of results-oriented individuals who are serious about our development. If you want to work in an environment that is fun, challenging, and rewarding, then Kendra Gries - State Farm Agent may be the right fit for you. If you want to make an impact, see immediate success, we could be the place for you. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

We currently have 20 team members at our agency. We have 75 years of combined insurance experience in our office. Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, and Bronze Tablet.

We speak multiple languages, including Spanish, French, and Punjabi.



  • Colorado Springs, Colorado, United States Christopher Smith Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Customer Service Representative to join our team at Christopher Smith Insurance. As an Insurance Customer Service Representative, you will be responsible for establishing and maintaining strong relationships with our customers, providing them with exceptional service and support, and...


  • Colorado Springs, Colorado, United States USAA Full time

    Insurance Customer Service RepresentativeUSAA is seeking a dedicated Insurance Customer Service Representative to join our team in Colorado. As a key member of our customer service team, you will be responsible for providing exceptional service to our members across multiple contact channels.Key Responsibilities:Provide customer service, sales, and retention...


  • Colorado Springs, Colorado, United States Kendra Gries - State Farm Agent Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance...


  • Colorado Springs, Colorado, United States Scott Brown Full time

    Customer Service Representative - State Farm Agent TeamWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will be responsible for providing exceptional customer experiences, building strong relationships, and driving business growth.Key...


  • Colorado Springs, Colorado, United States USAA Full time

    Job SummaryWe are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team at USAA. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Colorado Springs, Colorado, United States USAA Full time

    Job SummaryWe are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team at USAA. As a key member of our customer service team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional manner.Key...


  • Colorado Springs, Colorado, United States Farmers Insurance Full time

    Job SummaryWe are seeking a highly skilled and experienced insurance staff member to join our team at Farmers Insurance. As a key member of our agency, you will play a vital role in providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries, resolve issues, and provide accurate...


  • Colorado Springs, Colorado, United States USAA Full time

    About the RoleWe are seeking dedicated insurance customer service professionals to work in our Colorado office. As an Insurance Customer Service Representative, you will be responsible for providing customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products.Key ResponsibilitiesFacilitate the member...


  • Colorado Springs, Colorado, United States Melissa Andrews Insurance Agency Full time

    Job Overview** Candidates must possess an active Property and Casualty License along with 1-2 years of relevant insurance experience to qualify.**Melissa Andrews Insurance Agency is a dynamic and collaborative workplace established to deliver exceptional service to our clientele. Each member of our team enjoys their own office space, promoting both...


  • Colorado Springs, Colorado, United States Melissa Andrews Insurance Agency Full time

    Job Overview** Candidates must possess an active Property and Casualty License along with 1-2 years of relevant insurance experience to qualify.**Melissa Andrews Insurance Agency is a dynamic and cooperative workplace that prioritizes exceptional service for our clients. Each member of our team enjoys their own office space, promoting both independence and...


  • Colorado Springs, Colorado, United States Melissa Andrews Insurance Agency Full time

    Job Overview** Candidates must possess an active Property and Casualty License along with 1-2 years of relevant insurance experience to qualify.**Melissa Andrews Insurance Agency is a dynamic and collaborative workplace committed to delivering exceptional service to our clients. Each team member enjoys their own office space, promoting both independence and...


  • Colorado Springs, Colorado, United States USAA Full time

    About the RoleWe are seeking a dedicated and customer-focused Insurance Customer Service Representative to join our team at USAA. As a key member of our customer service team, you will be responsible for providing exceptional service to our members across multiple contact channels.Key ResponsibilitiesProvide customer service, sales, and retention activities...


  • Colorado Springs, Colorado, United States Connie Slater - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.ResponsibilitiesProvide top-notch customer...


  • Colorado Springs, Colorado, United States Jenni King - State Farm Agent Full time

    Position Overview:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Insurance and Financial Services. As a key member of our team, you will be responsible for providing exceptional customer experiences, building strong relationships with clients, and promoting our insurance and financial...


  • Colorado Springs, Colorado, United States Tyler Ayers - State Farm Agent Full time

    Role DescriptionAs a Receptionist - State Farm Agent Team Member for Tyler Ayers - State Farm Agent, you play a vital role in our daily business operations and customers' success.You will grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by...


  • Colorado Springs, Colorado, United States USAA Full time

    USAA is seeking a customer service professional to provide support for insurance products and services. This role includes a fully paid six-month training program and the opportunity to work from home 2 days a week after the initial training period. USAA is offering a signing bonus of $2,000 for new hires. Responsibilities: * Answer phone calls, emails,...


  • Colorado Springs, Colorado, United States Reeves Maddox - State Farm Agent Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our agency, you will play a vital role in generating exceptional client experiences and contributing to the growth of our successful insurance agency.ResponsibilitiesEstablish and maintain...


  • Colorado Springs, Colorado, United States Jenni King - State Farm Agent Full time

    Unlock Your Potential as a Customer Experience SpecialistWe are seeking a highly motivated and customer-centric individual to join our team as a Customer Experience Specialist. As a key member of our State Farm independent contractor agent team, you will play a vital role in delivering exceptional customer experiences and driving business...


  • Colorado Springs, Colorado, United States Sarah Wright - State Farm Agent Full time

    ROLE DESCRIPTIONSarah Wright - State Farm Agent is seeking a highly organized and efficient professional to fulfill administrative duties and support insurance agents in acquiring and retaining customers. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relationships, and...


  • Colorado Springs, Colorado, United States Sarah Wright - State Farm Agent Full time

    ROLE DESCRIPTIONSarah Wright - State Farm Agent is seeking a highly organized and efficient professional to fulfill administrative duties and support insurance agents in acquiring and retaining customers. As a Customer Service Representative - State Farm Agent Team Member with our agency, your attention to detail, dedication to client relationships, and...