Customer Service Lead

4 days ago


Golden, Colorado, United States O'Reilly Auto Parts Full time

Job Overview

\

This role is responsible for providing exceptional customer service, leading store teams, and ensuring seamless operations. The ideal candidate will have strong communication skills and be able to obtain RSS Certification.

\

About the Job

\

We are seeking a highly motivated individual with retail sales experience to join our team as a Retail Service Specialist. In this role, you will be responsible for:

\
  • Providing excellent customer service to retail and professional customers\
  • Supervising the customer service levels on the retail showroom\
  • Ensuring telephone calls are answered according to company policy\
  • Processing buy online/ship to store orders in a timely manner\
  • Handling special orders and outside purchases efficiently\
  • Managing returns and exchanges in an efficient and friendly manner\
  • Invoicing merchandise, including core charges and warranties\
  • Performing all store opening/closing duties
\

Skills and Qualifications

\

The ideal candidate will possess:

\
  • Strong communication skills\
  • Able to obtain RSS Certification\
  • Retail sales experience, preferably in auto parts\
  • Automotive systems and repair knowledge\
  • ASE Certification\
  • Fluency in multiple languages, Spanish highly desired
\

Benefits

\

O'Reilly Auto Parts offers a competitive total compensation package, including:

\
  • Competitive wages and paid time off\
  • Stock purchase plan and 401(k) with employer contributions starting day one\
  • Medical, dental, and vision insurance with optional flexible spending account (FSA)\
  • Team member health/wellbeing programs\
  • Tuition educational assistance programs\
  • Opportunities for career growth
\

Total Compensation Package

\

$14.42 - $19.00 per hour, estimated annual salary $29,800 - $39,600 based on 40 hours per week and 52 weeks per year.



  • Golden, Colorado, United States Home Depot Full time

    About This RoleWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Home Depot. As a Customer Experience Manager, you will be responsible for overseeing the execution of store standards across the entire store, including customer service, department readiness, and operational processes.ResponsibilitiesCustomer...


  • Golden, Colorado, United States UnitedHealth Group Full time

    About Optum COOptum is a leading clinician-led care organization dedicated to improving healthcare outcomes. As a member of our team, you'll be part of a collaborative environment that values diversity and inclusion.Job DescriptionWe are seeking a Customer Service Representative to join our team in Golden, CO. This full-time position involves answering...


  • Golden, Colorado, United States Ace Hardware Full time

    About Us: Ace Hardware is a leading retailer of hardware and home improvement products. Our stores offer a wide range of products and services to help customers complete their projects and improve their homes.The Job: As a Sales Associate at Ace Hardware, you will play a critical role in helping customers find the products they need. Your responsibilities...


  • Golden, Colorado, United States McDonald's Full time

    About the Role: We are seeking a highly motivated and friendly individual to join our team as a Customer Service Representative. In this role, you will be responsible for greeting and welcoming customers to our restaurant, assisting with their orders, and providing exceptional customer service.">We estimate the salary for this role to be around $12-$15 per...


  • Golden, Colorado, United States McDonald's Full time

    At McDonald's, we are seeking a Customer Service Representative to join our team. This role is responsible for greeting and welcoming customers to the restaurant, assisting them with their order, and ensuring that they receive great service both in Drive-Thru and dine-in.The ideal candidate will have excellent communication skills, be able to work well...


  • Golden, Colorado, United States Home Depot Full time

    Job SummaryThis Customer Service Representative position involves working as part of a team to provide exceptional customer service in a retail environment.Responsibilities:Monitor and maintain the Self-Checkout areaProcess Checkout and/or Return transactionsSeek product/project knowledge to provide customers with information and identify selling...


  • Golden, Colorado, United States Planet Honda Full time

    About UsAt Planet Automotive, we are a family-owned and operated automotive group with a commitment to conducting business in an ethical and fair way. Our mission is to provide a negotiation-free selling experience for our customers.Job OverviewWe are seeking a Customer Experience Associate to join our team. This role is responsible for providing exceptional...


  • Golden, Colorado, United States UnitedHealth Group Full time

    UnitedHealth Group is a global healthcare leader, dedicated to helping people live healthier lives. As a Customer Service Quality Audit Representative, you will play a crucial role in ensuring the highest level of service quality within our customer service team.About the RoleThis full-time position is located in Golden, CO, with flexible hybrid work...


  • Golden, Colorado, United States Genesis of Golden Full time

    About UsAt Genesis of Golden, we are a family-owned and operated automotive group dedicated to providing an exceptional customer experience. Our commitment to conducting business in an ethical and fair manner has been our guiding principle since 1996.We take pride in being a team of 214 unique individuals who work together to achieve common goals. Our focus...


  • Golden, Colorado, United States Home Depot Full time

    Job OverviewCashiers at Home Depot are responsible for providing exceptional customer service and ensuring a seamless shopping experience.In this role, you will process transactions accurately and efficiently, while also maintaining a clean and organized store environment.You will work closely with other Front End Associates to achieve sales goals and...


  • Golden, Colorado, United States Hand & Stone - Littleton & Highlands Ranch Full time

    Job OverviewWe are seeking a highly motivated and organized individual to join our team as a Spa Sales Associate at Hand & Stone - Littleton & Highlands Ranch. As a key member of our team, you will be responsible for providing exceptional customer service, meeting sales goals, and upholding spa cleanliness standards.


  • Golden, Colorado, United States Buckle LLC Full time

    Role OverviewThe Customer Service Representative at Buckle LLC is responsible for providing exceptional guest experiences by delivering on our mission statement. As a key member of the store team, you will be expected to complete various sales support tasks assigned by the Store Manager.Salary InformationWe offer a competitive salary range of $13.65 to...


  • Golden, Colorado, United States Wingstop Full time

    At Wingstop, we're committed to serving up more than just delicious food - we want to provide an unforgettable experience for every guest. As a Customer Service Representative, you'll be the face and voice of our brand, delivering world-class service that exceeds our guests' expectations. Your responsibilities will include greeting and interacting with...


  • Golden, Colorado, United States State Farm - Aller Insurance Full time

    Job Overview:State Farm - Aller Insurance is seeking a talented individual to fill the role of Customer Service and Sales Professional.About the Position:This exciting opportunity involves working with customers to understand their insurance needs and providing solutions that meet those needs.Key Responsibilities:Identify customer needs and develop...


  • Golden, Colorado, United States State Farm - Aller Insurance Full time

    Job SummaryWe are seeking a highly motivated and bilingual customer service representative to join our team at State Farm - Aller Insurance. As a key member of our team, you will be responsible for providing exceptional service to both English and Spanish speaking customers.Key ResponsibilitiesAssist with payments, signature forms, policy updates, office...

  • Team Member

    4 days ago


    Golden, Colorado, United States Noodles & Company Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our team at Noodles & Company. As a Team Member, you will be responsible for providing exceptional customer service, operating the point of sale system, and maintaining a clean and safe dining environment.


  • Golden, Colorado, United States UnitedHealth Group Full time

    About UnitedHealth Group:We are committed to helping people live healthier lives and making the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of race, gender, sexuality, age, location, or income. However, there are still barriers to good health that disproportionately affect...


  • Golden, Colorado, United States Hand & Stone - Littleton & Highlands Ranch Full time

    About the RoleWe are looking for a motivated individual who is passionate about delivering exceptional customer service and sales performance. As a Spa Associate, you will play a critical role in driving sales growth and achieving our business objectives.Key ResponsibilitiesMeet or exceed monthly sales targets by promoting our spa services and building...


  • Golden, Colorado, United States US Postal Service Full time

    Job Description:">We are seeking a skilled and reliable Rural Carrier Associate to join our team. As a key member of our delivery staff, you will be responsible for delivering mail along a prescribed rural route using a vehicle.Key Responsibilities:">Delivering mail to customers along a prescribed route on a regular schedule by a vehicleProviding customers...


  • Golden, Colorado, United States Burlington Full time

    Burlington is seeking a skilled Retail Cashier to join our team. As a Seasonal Sales Associate, you'll play a vital role in creating a seamless shopping experience for our customers. Your attention to detail and ability to multitask will ensure accurate transactions and efficient returns/exchanges.Essential Duties:Ring up transactions accurately and...