Director, Customer Strategy

3 days ago


King of Prussia, Pennsylvania, United States PAREXEL Full time
Job Title: Director, Customer Strategy

The Director, Customer Strategy will play a pivotal role in driving the growth and innovation of Parexel Medical Communications. As the client relationship lead and strategic business partner, this individual will be responsible for developing and expanding new business opportunities in liaison with Commercial and Subject Matter Experts (SMEs) across Parexel.

Key Responsibilities:

  • Develop and execute business strategies to drive growth and innovation in medical communications
  • Lead the sales proposal and pitch process, working closely with Commercial and SMEs to ensure client satisfaction
  • Identify and realize business growth opportunities with established clients, including new therapeutic areas and pipeline
  • Collaborate with the Account Management team to develop and execute client engagement strategies
  • Provide strategic guidance and support to clients to ensure their objectives are met

Requirements:

  • 10+ years of experience in life sciences, pharma, biotech, or consulting
  • 7+ years of experience in a medical communications role
  • 2+ years of experience in business development or creating strategic solutions
  • Proven interest in innovation within Medical Communications

What We Offer:

  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


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