Identity and Driver Credential Specialist

3 days ago

Rome, Georgia, United States State of Georgia Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as an Identity and Driver Credential Specialist. As a key member of our team, you will be responsible for ensuring that driver's licenses and identity cards are issued accurately and efficiently.

Key Responsibilities
  • Conduct driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
  • Accurately collect payments via cash or credit cards.
  • Work with citizens to ensure applications, records, and documents are completed accurately.
  • Accompany drivers in vehicles for commercial skills tests and in both a traditional and virtual capacity for non-commercial skills tests.
Requirements
  • Must be eighteen (18) years of age.
  • Completion of a high school diploma or GED is required.
  • A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
  • At least one (1) year of Face-to-face Customer Service experience within the last five years.
  • At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
Preferred Qualifications
  • At least three (3) years of Face-to-face Customer Service experience within the last five years.
  • At least three (3) years of recent Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
  • Live within 30 miles of the Customer Service Center for which you are applying.
  • Bilingual skillset preferred.
Working Conditions

Working conditions for this position include conducting road skills tests in various weather conditions, including rain, wind, summer heat, and cold winter days. Testing begins in the early morning hours and continues through the early evening hours.

Benefits

We offer a competitive compensation package, including performance recognition, retirement and pension benefits, flexible benefits, healthcare benefits, paid holidays and time off, employee assistance program, employee discount program, opportunities for career development and advancement, flexible work and telework schedules, and engaging and diverse work environments.

How to Apply

Eligible applicants may apply on www.team.georgia.gov/careers. Due to the large volume of applications received by this office, we are unable to provide information on your application status over the telephone. Applicants can log back into your profile and see the status of each of your applications you have submitted.

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