Housekeeping Team Lead

2 weeks ago


Willowbrook, California, United States Crowne Plaza Burr Ridge Full time
Housekeeping Supervisor Job Description

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Crowne Plaza Burr Ridge.

Key Responsibilities:

  • Supervise and train housekeeping staff, including scheduling and assigning tasks.
  • Ensure all rooms and common areas are cleaned and maintained to high standards.
  • Develop and implement cleaning procedures and protocols.
  • Conduct quality control checks to ensure work meets established standards.
  • Manage inventory of cleaning supplies and equipment, including requisitions for restocking.
  • Resolve customer complaints related to housekeeping services.
  • Address maintenance issues and report to the maintenance department.
  • Monitor and ensure compliance with occupational health and safety standards.
  • Perform administrative tasks such as timecards, attendance, and payroll.
  • Collaborate with other departments to ensure facilities are maintained to high standards.

Requirements:

  • Proven work experience as a Housekeeping Supervisor or similar role.
  • In-depth knowledge of cleaning best practices, chemicals, equipment, and procedures.
  • Strong leadership, organizational, and communication skills.
  • Excellent time management and multitasking abilities.


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