Business Operations Manager

7 days ago


Lynchburg, Virginia, United States BMS Direct, Inc Full time
About the Role
BMS Direct, Inc. is a leading provider of [services/products]. We are currently seeking an experienced Business Operations Manager to oversee the day-to-day operations of our customer service and project management department.

As a key member of our team, you will be responsible for managing relationships with existing customers, growing the business, and ensuring timely and accurate communication with all stakeholders. You will also be required to prepare accurate work orders and instructions for each job, provide oversight for jobs in process, address customer queries, and bill clients accordingly.

This is a full-time position that offers a competitive salary of $65,000 - $75,000 per annum, depending on experience. If you possess excellent communication and interpersonal skills, have a high school diploma or equivalent, and can lift up to 10 pounds regularly, we encourage you to apply.

Key responsibilities include:
  • Maintaining relationships with current customers and growing the business.
  • Ensuring timely and accurate communication with all customers and internal resources.
  • Preparing accurate work orders and instructions for each job.
  • Representing the company in a courteous and cooperative manner via email or phone.
  • Checking samples of customers' materials prior to releasing to production.
  • Monitoring progress of work orders throughout production.


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