General Manager

4 weeks ago

Indianapolis, Indiana, United States Flik Hospitality Group Full time
Job Summary

Job Summary:

As a key member of the Flik Hospitality Group management team, the General Manager will be responsible for overseeing the overall operation and financial management of multiple dining service departments across various facilities. This role requires a strong leader who can drive team performance, ensure seamless service delivery, and maintain high standards of quality and customer satisfaction.

Key Responsibilities:

  • Develop and implement effective operational strategies to drive business growth and improve profitability.
  • Lead and manage a team of culinary professionals, providing guidance, coaching, and development opportunities to ensure exceptional service delivery.
  • Manage financials, including budgeting, forecasting, and financial reporting, to ensure accurate and timely financial information.
  • Collaborate with cross-functional teams to ensure seamless service delivery, including menu planning, inventory management, and supply chain optimization.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Conduct regular audits to ensure high standards of food safety, sanitation, and quality control.
  • Develop and implement training programs to enhance team skills and knowledge.

Requirements:

  • Bachelor's degree in Food Services Technology/Management or related field, or equivalent experience.
  • Minimum 5 years of retail operational foodservice management experience, with a proven track record of success.
  • Strong knowledge of food and catering trends, with a focus on quality, production, sanitation, food cost controls, marketing, and presentation.
  • P&L accountability and contract-managed service experience is desirable.
  • Multi-unit management experience preferred.
  • Excellent communication and interpersonal skills, with the ability to interact with diverse groups, including associates, peers, managers, suppliers, clients, and customers.
  • Ability to think critically and make informed decisions, with a focus on customer satisfaction and business growth.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

Equal Opportunity Employer:

Flik Hospitality Group is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience, without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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