Salesforce System Administrator

2 days ago


Chicago, Illinois, United States Addison Group Full time
About the Role:

As a key member of the Addison Group team, you will play a vital role in enhancing our Salesforce platform. We are seeking a proactive individual who can help us continually improve and optimize our Salesforce user experience.

Key Responsibilities:

⁠ ⁠Manage all aspects of user and license management, including new user setup, roles, profiles, permissions, public groups, and sharing rules.

⁠ ⁠Implement Salesforce configuration changes, including Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.

⁠ ⁠Identify and gather requirements, translating them into best practice, scalable solutions with a focus on exceptional user experience.

⁠ ⁠Create a platform roadmap and define priorities, liaising with stakeholders.

⁠ ⁠Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer.

⁠ ⁠User support tickets, monitor and improve user adoption, new user and ongoing user training, technical documentation, and working with integrated applications.

Requirements:

⁠ ⁠Strong Salesforce product knowledge and at least 2+ years' of Salesforce Administration hands-on experience with Sales Cloud or your Salesforce product.

⁠ ⁠Trailhead Badges/Super Badges - Desirable: Certified Salesforce Administrator.

⁠ ⁠Bachelor's/Postgraduate degree, or professional qualification.

⁠ ⁠A proactive attitude to platform enhancements, designing scalable, best practice solutions, excellent relationship-building skills, ability to liaise with stakeholders at all levels, translating requirements into technical solutions, effective communication with key stakeholders and end users, technical documentation, and available and responsive to questions.

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