Sales Support Representative
2 weeks ago
Ferguson Enterprises, LLC. is seeking a motivated and detail-oriented Sales Support Representative to join our team. As a Sales Support Representative, you will play a critical role in providing exceptional customer service and support to our customers.
Key Responsibilities- Assist customers with sales-related inquiries and provide accurate product information.
- Support sales teams with behind-the-scenes functions, such as answering sales calls and addressing customer concerns.
- Provide hands-on assistance with customer transactions and warehouse operations.
- Present job quotes and provide accurate pricing and inventory information to customers.
- Utilize customer relationship management (CRM) system and phone system effectively.
- Collaborate with sales associates to provide outstanding customer service.
- 0-3 years of sales and/or customer service experience preferred.
- Desire to learn and drive to succeed.
- Passion for collaboration and assisting customers across the team.
- Ability to build long-lasting relationships while balancing business and customer needs.
- Drive to act and respond quickly to customer needs and make decisions in a timely manner.
- General digital literacy, including Microsoft Office.
- Strong written and verbal communication skills.
- Structured and robust 8-week training program.
- Opportunity to learn and grow, with a focus on promoting from within.
- Competitive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match.
- Additional meaningful and inclusive enhancements, such as mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, and community involvement opportunities.
$18.71 - $29.92
Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
This role is Bonus or Incentive Plan eligible.
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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