Digital Experience Consultant

6 days ago


Los Angeles, California, United States Squiz Full time
Job Title: Account Director/Digital Consultant

We are seeking an experienced Account Director/Digital Consultant to join our sales team. As a trusted digital advisor, you will be responsible for growing and managing a portfolio of enterprise customers, identifying opportunities, and recommending digital solutions leveraging the Squiz DXP technology stack.

About the Role:
  • Manage and grow a portfolio of existing clients and new leads
  • Uncover business problems and provide insights and recommendations underpinned by the Squiz DXP technology stack
  • Build credibility and trust to influence buying decisions
  • Provide advice and guidance to customers regarding their website strategy and digital best practice
  • Understand the way your customers' businesses operate and the priorities that influence decision-making at director and executive director levels
  • Create engaging pitch decks, proposals, business cases, and budget estimates to recommend solutions
  • Sell on value and return on investment vs technical functionality alone
  • Identify the resources, activities, and technologies required to implement solutions
  • Direct cross-functional stakeholders to achieve shared outcomes
Requirements:
  • 2-5 years of full sales cycle experience for complex B2B solutions
  • Experience managing and growing existing and/or net new logo accounts
  • Proven track record of success selling digital solutions (websites, portals, intranets, apps)
  • Previous consulting or digital advisory-related experience: consulting, design, or digital agency
  • Experience working with government, higher education, telcos, financial services, and utilities industries
  • Ability to surface and challenge objections, providing customers with new insights tailored to their specific scenario
  • Proficient in using Customer Relationship Management (CRM) tools
  • Demonstrate critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
  • Strong organizational skills and attention to detail
  • Strong interpersonal skills and ability to collaborate with others
  • Able to challenge a customer's point of view
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner
  • Client management experience
  • Intellectual curiosity and solution-oriented approach
  • Passionate about digital solutions
  • Commercial acumen
Nice to Have:
  • Workshop design and facilitation with executive to operational stakeholders
  • Qualitative and quantitative research/analysis experience

Squiz offers a flexible working policy, encouraging teams to manage where and how they work. We celebrate diversity and unite on the elements of our company DNA, starting every customer conversation with 'why?' to understand their needs, working hard to find a way to overcome every challenge, and fighting for better outcomes with the work we do.

We offer a range of benefits, including Squiz Flex, 30 days paid time off, health, dental, and vision under Aetna, an open door policy, $200 annual health and wellbeing allowance, hardware included, and excellent career development opportunities.

Salary: $80,000-$300,000 (based on state and experience)

Location: Remote within the USA with full working rights



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