Quality Assurance Specialist

4 weeks ago


Lanham, Maryland, United States Second Family Inc Full time
Job Title: Quality Assurance Specialist

At Second Family Inc, we are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the highest standards of care and compliance with state and federal regulations within a state-funded IDD group home setting.

Key Responsibilities:
  • Ensure the group home is in full compliance with state, federal, and agency regulations.
  • Conduct regular audits of care plans, medical records, incident reports, and other documentation to identify areas for improvement.
  • Oversee and review incident reporting and investigations, ensuring corrective actions are taken and documented according to policy.
  • Develop and track key performance indicators (KPIs) related to resident care, safety, and regulatory compliance.
  • Collaborate with management to create and implement corrective action plans to address deficiencies or areas requiring improvement.
  • Regularly assess the quality of care and services provided to residents, including medication management, personal care, and habilitation services.
  • Identify opportunities for process improvement and work with leadership to implement new protocols or best practices.
  • Develop and deliver initial and ongoing training programs for direct care staff, supervisors, and other employees.
Requirements:
  • Bachelor's degree in social work, human services, education, healthcare administration, or a related field.
  • Minimum of 2-3 years of experience in quality assurance, compliance, or training in a healthcare, group home, or IDD setting.
  • Familiarity with Maryland state regulations governing group homes and IDD services.
  • Experience in staff training and development, preferably in the healthcare or social services field.


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