Senior Language Specialist

7 days ago

Lanham, Maryland, United States VECRA Inc Full time
Job Title: Senior Language Specialist

About the Role:
VECRA Inc is seeking a highly skilled Senior Language Specialist to join our team. As a Senior Language Specialist, you will be responsible for providing high-quality translation and interpretation services to our clients. You will work closely with our team to ensure that all translation and interpretation services meet the highest standards of quality and accuracy.

Key Responsibilities:

* Provide written translation of various legal and official documents with the highest accuracy from the target language to English and vice versa.
* Deliver accurate translation of reports and texts in electronic and hard-copy formats that contain facts and abstract language.
* Provide impartial and confidential in-person and/or remote professional interpretation. Generally, consecutive interpretation is needed, but on rare occasions, simultaneous interpretation is required.
* Has a good understanding of one or more regional dialects and is able to use the appropriate mode of interpretation for each situation.
* Services may be rendered in-person, via telephone, videoconference, or other virtual means.
* Travel with clients to interpretation sites when needed.
* Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect, and beliefs, and preferences as it relates.
* Self-corrects, understands own linguistic limitations, seeks clarification, and accepts correction.
* Must practice active listening and picks up cues from encounter participants regarding the level of understanding and/or need for clarification, as well as understanding of the interpretation process.
* Understands language as an expression of culture, recognizes the underlying assumptions of each party about the encounter and its content.
* Must be able to detect and explain any potential areas of cultural discomfort within the target language for the client.
* Encourages and fosters direct communication between providers and clients.
* Maintains professional distance and integrity.
* Diffuses conflict between parties by remaining calm and impartial.
* Clarifies instructions, follow-up steps in a diplomatic and effective manner.
* Serves as a cultural and linguistic resource to both clients and case managers to contribute to successful outcomes.
* Avoids generalizations and stereotyping.
* Reviews audio or internet materials, transcribes with a high degree of accuracy and expressions, if needed.
* Prepare written reports, factsheets, forms, and any other written material as assigned.
* Master use of reference materials.
* Must possess computer skills, including MS Office, to be able to produce written translations and sufficient internet skills that will allow basic research on the Web.

Requirements:

* Master's degree with 8-10 years of experience or Bachelor's degree (or equivalent) with 10-12 years of experience.
* Must pass proficiency tests in one or more of the target languages: Pashto, Dari, Urdu, Hindi, Arabic, Uzbek, Pashai, Turkmani, Nooristani, and Baluchi.
* Must pass English proficiency tests (Reading, Writing, and Speaking).
* Must be a U.S. Citizen or Green card holder.
* Proficiency in Microsoft Office and Outlook.
* Able to capture geopolitical, regional, ethnic, and cultural elements in a text.
* Word choice and expression generally adhere to target language (TL) norms and means of expression specific to subject fields and are strong enough to allow translators to operate successively in that field.
* Passionate to work with culturally and linguistically diverse and disadvantaged populations in a courteous and effective manner.
* Must fully understand and maintain all aspects of this position confidential, including but not limited to all materials translated and interpreted.
* Ability to perform comfortably in a fast-paced environment.
* Must have excellent organizational, interpersonal, written, and verbal communication skills.
* Ability to pass an extensive Federal, State, and County background check.
* The following is required if working from home: Desktop Computer or Laptop, High Speed Internet, Quiet space in your home that can be closed off to ensure confidentiality of client's information.

Desired Skills:

* Strong interpersonal and leadership skills with the ability to interact with internal/external customers and across organizational elements.
* Superior problem-solving and critical thinking skills.
* Identify and accurately summarize factual points as well as abstract concepts.
* Certification and/or testing by a nationally recognized entity (ATA, AIIC, FBI Language Test, State Department exam, court certification) desired.

Education:

* Master's degree with 8-10 years of experience or Bachelor's degree (or equivalent) with 10-12 years of experience.

Other:

* Schedule: Full time, 9:00am – 05:00 pm, Monday – Friday. (Work hours may vary based on client's need and location. Some weekend work may be required)
* Job Class: Communications
* Job Location/s: Arlington, VA; Boston, MA; Chicago, IL; Houston, TX; Los Angeles, CA; Miami, FL; Metairie, LA; New York City, NY, Bethpage, NY; Newark, NJ; San Francisco, CA; and Tampa, FL.
* Place of Job Performance: Combination of onsite and remote.
* Ability to commute/relocate: Must have reliable means to commute or planning to relocate before starting work.
* Salary: VECRA offers a competitive salary based on test scores, years of experience, training, education, and location.

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